Job Description

General Information: Business Information: The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 1500 skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision and commissioning. However, over the last decade, it has evolved to become the largest engineering hub. The India Operations Centre is a key aspect of the Power Grids business Power Up transformation program. The Hitachi Energy Indian Operations Center team at Chennai supports Hitachi Energy\'s units in more than 40 countries across a wide portfolio of all the four business units in Power Grid business. To date, the team has executed engineering and commissioning for projects in more than 80 countries. Mission Statement: Engineering Sales is focused on providing technical advice and support to sales teams and conducting technical analysis of product configurations to determine customer specific pricing including Preparing and conducting technical sales briefings for customer and company representatives. Researching customer technical specifications and estimating the costs, resources, time, and technical requirements of modifying, configuring, and installing the product or solution. Evaluating sales proposals to ensure they are technically accurate and consistent with the organization\'s quality standards. May resolve/troubleshoot implementation problems and conduct initial user training An Experienced Professional (P2) applies practical knowledge of job area typically obtained through advanced education and work experience. May require the following proficiency: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices. Your responsibilities: Technically supporting our local as well as global service units Technically supporting external customers as well as our own organization Conducting technical investigations and root cause analyses Making sure that all reported cases are well handled in a professional way Managing customer cases in a common database with priority and response time Close cooperation with sister engineering / development units in other countries Building relations and providing great customer service on a high technical level Living HITACHI ENERGY\'s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: Bachelor\'s degree with 4-8 yrs. of experience, preferably in Electrical & Electronics Good knowledge about Power system, protection and control Proficient in Numerical IEDs, Electromechanical & auxiliary relays (preferably HITACHI ENERGY make) Hands-on experience in software configuration tools like PCM600, HMI500-REBwin Background in Substation Automation and commissioning is meriting. Familiarity with the IEC 61850 standard is a plus. A team player who constantly look for opportunities to improve and to find better ways to serve our customers. Ability to contribute to positive work environment. High focus on customers and their needs

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