Job Description

Description

Your responsibilities

• Technically supporting our local as well as global service units
• Technically supporting external customers as well as our own organization
• Conducting technical investigations and root cause analyses
• Making sure that all reported cases are well handled in a professional way
• Managing customer cases in a common database with priority and response time
• Close cooperation with sister engineering / development units in other countries
• Building relations and providing great customer service on a high technical level
• Living HITACHI ENERGY\'s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

• Bachelor Degree with 4-8 yrs. of experience, preferably in Electrical & Electronics
• Good knowledge about Power system, protection and control
• Proficient in Numerical IEDs, Electromechanical & auxiliary relays (preferably HITACHI ENERGY make)
• Hands-on experience in software configuration tools like PCM600, HMI500-REBwin
• A couple of years of experience from a similar role
• Background in Substation Automation and commissioning is meriting
• Familiarity with the IEC 61850 standard is a plus.
• Proficient in Microsoft office tools (Excel, Word & Powerpoint)
• Fluency in English
• A team player who constantly look for opportunities to improve and to find better ways to serve our customers
• Ability to contribute to positive work environment
• High focus on customers and their needs

Hitachi