Job Description

Job ID: 170271
Required Travel :Minimal
Managerial - No
Location: India- Gurgaon (Amdocs Site)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at

In one sentence

The Lead Product Owner is a highly trained product expert responsible for overseeing end-to-end product deployment. This role works directly with customers to demonstrate product functionality as well as to perform complex deployments and upgrades (design, install, configure, integrate, validate, and release) while maintaining a high level of quality, leveraging product capabilities and producing an optimal solution design, configuration, implementation and customization.

What will your job look like?

• Legacy Business Process and legacy data analysis and mapping to target solution.
• Legacy system behavior at high level.
• Database Knowledge.
• Data extraction design.
• Data Cleansing design.
• ETL development.
• Deep Knowledge of the Billing domain (Billing, Financial, rating/charging, historical data etc.).
• Deep Knowledge in CRM domain data flows (Channels, Order capture, Incident Management, Customer profile, CRM etc.)
• Reviews with customers the business and technical requirements and provides solutions that best address the customer's needs.
• Writes, reviews and tests detailed design documents. Performs configuration and customization of code. Defines test specifications and supports the fixing of defect using complex debugging and error analysis.
• Provides technical support during all phases of a project and advices the customer's technical personnel at all levels of: coding-related best practices, design-related best practices, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, on-going production monitoring, etc.
• Oversees end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting.
• Leads and screens all defects/incidents during the project, directing them to the relevant owner and following up on their handling. Identifies product gaps and recommends enhancements to the Product Core team
• Be very conversant with migration strategies, and be able to think through various different ways of migrating legacy data.
• Leads design and development of Migration scripts/tools/utilities to migrate multiple large legacy environments into a single target system..

All you need is...

Critical Experiences:

• Expert knowledge of OSS/ BSS domain knowledge.
• 12+ years' experience in Kenan Telecom Billing System (Billing systems integration, development and implementation for medium to big telecom/ISP operator).
• Should have very strong knowledge across Kenan modules like rating & charging, billing & invoicing, financials (payments/journals/collections), order/provisioning and inventory management, and integration with CRM/external/3P systems.
• Expertise in Designing, Implementing, and configuration of Kenan BP Entities.
• Data migration experience and Working knowledge on Migration ETL tool (with at least 2 years' experience in designing/developing using these tools).
• Should have very strong knowledge on RDMS (Oracle or PostGres or Sybase)
• Must have the ability to turn high level requirements into Technical, Functional & Operational Specifications. Should have the ability to understand and challenge functional / technical solution specifications and programs that need delivery alignment.
• Good experience in troubleshooting and debugging of the applications.
• Extensive experience in development, including work in Agile development environments.
• Progressive experience in delivering and/or supporting complex software solutions and service/ product implementations.
• Experience and knowledge of telco networks, platforms, standards and business processes.

Credentials:

• Bachelor degree (4 year program) in Computer Science, Engineering or equivalent.

Why you will love this job:

• Drive market research together with third party vendors to build thought leadership around offering domains to establish Amdocs as a key player!
• Develop and execute a cross-organization sales enablement plan to address different needs per role and region for all Sales.
• Engage with customers on a broad level to deliver marketing messages and supports lead initiation and sales efforts.
• Attract participation in industry events (speaking, participation, sponsorships, awards, etc.), as relevant, to drive lead generation and awareness.
• Ability to grow and gain many opportunities for professional development
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

reasons to work for amdocs

Join a leading global software and services provider championing creativity and technology to build a better connected world

Touch the lives of over 3 billion people by enabling connectivity, stimulating commerce and economic growth, and inspiring people through the power of entertainment

Work for a company that serves the world's largest communications and media companies, including AT&T, Orange, Sky, T-Mobile, and Vodafone

Be part of a company that engages in relationships with over 600+ leading film studios, TV networks and producers like Disney, Warner Bros and Sony

Help drive partnerships with some of the world's largest tech companies, including Amazon, IBM, Google and Microsoft to take the industry to the cloud

Immerse yourself in one of the largest end-to-end DevOps departments in our industry

Join a diverse and inclusive work environment, advancing the communities in which we work while creating sustainable products and services

Grow with a global leader with opportunities to develop, learn and upskill yourself

Amdocs AWARDS

Perks And Benefits

Treat yourself with generous holidays gifts from Amdocs

Access tons of complementary learning and upskilling programs to stay on top of what's new in your field

Enjoy our generous paid parental leave policy

Enjoy a wide range of fun company activities for you and your family

Secure your and your family's future with Life and Disability insurance

Take paid time off to volunteer for the causes that you're passionate about

Explore internal mobility opportunities. Experience different roles within Amdocs

Stay grounded with wellbeing and mediation courses, lectures and self-development tools