Job Description

Process Trainer - Chico\'s(365009)

• Plan, develop, and coordinate product training programs for field support
• Prepare training materials, develop instructional content, determine methodology, and coordinate for a better deployment of resources.
• Conduct training sessions and develop criteria for evaluating effectiveness of training activities increasing the proficiency.
• Revise training plans to meet new training requirements and kept technical information up to
• Coordinate training schedule, dates, and logistics as well as maintain all training systems and databases related to product training
• Track, report, and evaluate the effectiveness of training solutions and make changes to programs based on feedback; provide training need analysis and recommendations
• Evaluate the knowledge of class participants to determine training needs and effectiveness
• Trained the team on various products in -
• Developed business specific interventions and led a team of people for delivery.
• Motivate team members through daily early morning motivational mails Maintaining internal communication flow
• Providing suitable guidance in verbal and non verbal communications
• Responsible for growing existing relationship, pursuing new business opportunities and responding to sales opportunities for product solutions
• Developed and conducted product seminars for new and existing clients. Worked with appropriate personnel to plan and lead seminars.
• Communicated regular product training progress updates and documented customer feedback from field activates
• Software product Training, On call client training, project Management, Client queries handling and resolution, New Joiners training, training at client site, Upgrade version training, Change logs training, Project Implementation.