Foundever
b' About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of…
b' The Speech Analyst will be responsible for the performance of the overall Quality speech analytics category design and leveraging tools to design solutions for contact centers. Reliability and outstanding delivery are the cornerstones of expectations. This individual will work…
b' About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of…
b' Quality Team Leader (US) The candidate should have led a team of Quality Advisors/Analysts/Professional in his/her current/previous organizations. The candidate need to have immense experience of Quality Management Process in the International BPO The candidate should be a graduate/HSC.…
b' We require one Bilingual Communication Learning Specialist French & English We require two Learning Specialists in Trainline based on ratios, however we currently have one. JOB TITLE: Communication Learning Specialist Summary of Primary Job Responsibilities: (may be used to…
b' Admin Assistant Candidate should be familiar with Facilities Management. Responsible for facilities deliverables. Maintain a robust MIS and furnish details as and when necessary. MIS preparation and analysis; knowledge of ISO and other Audit functions. Liasoning & Statutory Compliance.…
b' Supervisor Real Est & Fac Admin Lead Facilities Facility Management He is responsible for facilities deliverables. Responsible for Admin Assistants and staff in all sites and staff members who specialize in providing preventive maintenance including general building maintenance, mechanical…
b' About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of…
b' Work within a Network Operations Center environment focusing on the following tasks: Proactive monitoring of all Network elements, leveraging monitoring tools such as Solarwinds and Live Action. Opening incidents and taking action when issues are identified. Actions taken would…
b' About Us Foundever India Pvt Ltd Foundever is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of…
b' About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of…
Job Description: The Senior Systems Administrator is responsible for the implementation and documentation of all enterprise systems solutions as they relate to current and future business needs, as the enterprise has become highly dependent upon its systems architecture. The Systems…
About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
Admin Assistant Transport Responsible for Transport Management Deliverable for the Location. Managing Fleet (Employee Shuttle & Last Mile Movement, Asset Movement & Adhoc (catering special need based requirements) for All Sites of the location. Ensuring data entry of all trip…
About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
About Us Foundever India Pvt Ltd Foundever is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
Team management experience communication skills B2 High/C1 Level Minimum of 1 years\' experience within a contact Centre environment as a Team Manager Experience within customer services(Voice process) Excellent leadership and communication skills Should be comfortable with rotational shifts & Week…
Assistant Manager Operations (Candidates from Mumbai Only) US Chat Process Job Description: Excellent communication Skills Total Work Experience 9+ yrs; Relevant Managerial Exp 1 yr + Candidates from Chat background only or blended Digital Cable, Telecommunication and Home Automation Domain…
NOC Level 1 Responsibilities: Respond to Application & Infrastructure alerts from hosted Hyland solutions for our customers. Troubleshoot issues to determine root cause and implement corrective & preventive measures to minimize possibility of recurrence. Document findings and escalate issue if…
Assistant Manager Operations (Candidates from Mumbai Only) US Chat Process Job Description: Excellent communication Skills Total Work Experience 9+ yrs; Relevant Managerial Exp 1 yr + Candidates from Chat background only or blended Digital Cable, Telecommunication and Home Automation Domain…
Assistant Manager Operations (Candidates from Mumbai Only) US Chat Process Job Description: Excellent communication Skills Total Work Experience 9+ yrs Relevant Managerial Exp 1 yr + Candidates from Chat background only or blended Digital Cable, Telecommunication and Home Automation Domain…
Recruitment Executive End to End Recruitment. Sourcing ,Interviewing , Managing the end to end recruitment cycle for Bulk Hiring Support, and BPO Functions hiring which includes multichannel sourcing, screening, interviewing, attracting and selecting appropriate talent, salary and level benchmarking.\xe2\x80\xa2 Experience…
About Us Foundever India Pvt Ltd Foundever is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
About Us Job Summary Primary Job Responsibilities Team Leader Education : HSC Experience : Minimum 1 year of experience as a TL Process : International (International Process only should apply) Background : BPO Experience Shift Window : 24 x 7…
Assistant Manager Operations (Candidates from Mumbai Only) US Chat Process Job Description: Excellent communication Skills Total Work Experience 9+ yrs; Relevant Managerial Exp 1 yr + Candidates from Chat background only or blended Digital Cable, Telecommunication and Home Automation Domain…
About Us Job Summary Primary Job Responsibilities Skills/Knowledge/Abilities Education Experience Target Specialized Certifications
JOB TITLE: Manager Quality Summary of Primary Job Responsibilities: \xef\x82\xb7 Responsible for devising and establishing Quality procedures, standards and specifications \xef\x82\xb7 Review customer requirements and make sure they are met and Look at ways to reduce waste and increase efficiency.…
Job Discretion: Candidate should be graduate, preferable BE Electrical. Candidate should have at least 1 year experience in same field. Responsible for facilities deliverables. Maintain a robust MIS and furnish details as and when necessary. MIS preparation and analysis; knowledge…
Process Improvement Program Manager PIPM Six Sigma Black Belt KPO/ ITeS (US & Australian Shifts) Purpose of the Role: Responsible for driving continuous improvement initiatives in the organization by driving proactive improvement projects across various business function. Roles & Responsibilities…
JOB TITLE: Communication Learning Specialist Summary of Primary Job Responsibilities : (may be used to create job postings) Lead and direct the learning culture and vision in New hire batches Develop/implement training programs for New hire agents . Support the…
About Us Job Summary Primary Job Responsibilities Team Leader Education : HSC Experience : Minimum 1 year of experience as a TL Process : International (International Process only should apply) Background : BPO Experience Shift Window : 24 x 7…
Roles and Responsibilities : Should exhibit People Management Skills. Should be aware of the various Operations and Client Metrics. Strong analytical, solving skills with strong MS Excel skills. Needs to have the drive to achieve given targets. Process adherence (Check,…
Team management experience communication skills B2 High/C1 Level Minimum of 1 years\' experience within a contact Centre environment as a TeamManager Experience within customer services(Voice process) Excellent leadership and communication skills Should be comfortable with rotational shifts & Week Offs…
We need an Engagement Officer on Contractual Basis (6 months) Team Leader US Gurgaon Education : HSC Experience : Minimum 1 year of experience as a TL Process : International (International Process only should apply) Background : BPO Experience Shift…
About Us Job Summary Primary Job Responsibilities Team Leader Education : HSC Experience : Minimum 1 year of experience as a TL Process : International (International Process only should apply) Background : BPO Experience Shift Window : 24 x 7…
Process Trainer Chico\'s(365009) Plan, develop, and coordinate product training programs for field support Prepare training materials, develop instructional content, determine methodology, and coordinate for a better deployment of resources. Conduct training sessions and develop criteria for evaluating effectiveness of training…
JOB TITLE: Communication Learning Specialist Summary of Primary Job Responsibilities: (may be used to create job postings) Lead and direct the learning culture and vision in New hire batches Develop/implement training programs for New hire agents . Support the Learning…
Recruitment Executive End to End Recruitment. Sourcing ,Interviewing , Managing the end to end recruitment cycle for Bulk Hiring Support, and BPO Functions hiring which includes multichannel sourcing, screening, interviewing, attracting and selecting appropriate talent, salary and level benchmarking.\xe2\x80\xa2 Experience…
Roles and Responsibilities: Should exhibit People Management Skills.
About Us Job Summary Primary Job Responsibilities Skills/Knowledge/Abilities Education Experience Target Specialized Certifications About Foundever Foundever\xe2\x84\xa2 is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we\'re the team behind the best experiences for…
About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
Roles and Responsibilities: Should exhibit People Management Skills.
About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
About Us Sitel India Pvt Ltd SITEL is; World??s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
About Us Foundever India Pvt Ltd Foundever is; World??s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
About Us Sitel India Pvt Ltd SITEL is; World??s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
About Us Sitel India Pvt Ltd SITEL is; World\xe2\x82\xac\xe2\x84\xa2s Leading BPO. Handle 3 million contacts every day. 60000 Employees Worldwide. 145 centers in 27 countries. 350 clients 36 languages Rated No.1 Contact Center Globally by the Black Book of Outsourcing,…
JOB TITLE: Telecom Engineer () Qualification: Graduates Engineering or IT Graduates Minimum 3 + years of experience in Telecom domain Avaya / NICE certification would be an added advantage. Summary of Job responsibilities: Excellent technical, troubleshooting and analytical skills. Excellent…
The Global Network Services Support team has responsibility for implementing and supporting Sitel Global Network and Security. As a member of this team, your primary focus will be to handle the Network outage calls. This position is part of a…
Level 1 Engineer: 3 to 4 years of relevant experience in Network Certification CCNA Proactive Monitoring of Network Monitoring Tool ( Solarwind ) should have knowledge of ITIL standards. Working experience of NOC is highly appreciable Troubleshoot network issues (LAN…
b' JOB TITLE: Telecom Engineer () Qualification: Graduates Engineering or IT Graduates Minimum 3 + years of experience in Telecom domain Avaya / NICE certification would be an added advantage. Summary of Job responsibilities: Excellent technical, troubleshooting and analytical skills.…
b' Level 2 Engineer: 5 to 7 years of relevant experience in Network and Security Certification CCNA and CCNP Troubleshoot highly complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services Troubleshoot and resolve…
b' The Global Network Services Support team has responsibility for implementing and supporting Sitel Global Network and Security. As a member of this team, your primary focus will be to handle the Network outage calls. This position is part of…