Job Description

JOB DESCRIPTION The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Role & responsibilities: Will be the site POC for HR operations. Handling leave and attendance queries. Manage the entire leave and attendance process. Audit inputs send for leave and attendance to the Payroll team for salary processing and FNF. Prepare or audit the holiday pay reports. End to end responsible for managing payroll inputs (Attendance and Leave) and managing queries of employees on leave and attendance. Will be the POC for apprentice management at eclerx. Need to help employees to complete registration of apprentice. Managing attendance and resignation for apprentices in Naps. Send data required to process reimbursement payment of Apprentice from the government. Maintaining and publishing apprentice report as per business requirement. Conduct Onboarding sessions for new joiners. Complete onboarding formalities in Oracle system for new joiners. Technical and Functional Skills: Bachelor\'s Degree with at least 5+ years of experience. Experience required into HR operations role. Good knowledge of excel and experience into preparing various trackers. Strong verbal, written, and interpersonal communication abilities. Strong analytical skills and experience using and presenting data to make decisions. ABOUT THE TEAM eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world\'s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India\'s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. eClerx Digital is the trusted partner of choice to the world\'s largest global brands for creative production, eCommerce/web operations, and analytics & insight services. We improve profitability for their digital businesses. Using the Follow the Sun delivery model, our team of 3,000+ full-time digital delivery employees - at our five productions hubs in Mumbai, Pune, Chandigarh, Verona, and Phuket - applies deep digital expertise to support the most demanding global clients effectively. eClerx Digital\'s innovative delivery model drives the \'metrics that matter\' for our clients: improved acquisition, conversion and retention, and overall lifetime value of your customer 24/7/365.

foundit