Job Description

Basic Function Responsible for processing incoming customer and employee garnishments including, but not limited to, child support orders, tax levies, and bankruptcies. Respond to third party subpoenas served upon the MetLife Enterprise seeking documents and, in some instances, testimony.

Essential Functions Processing of garnishments require reviewing garnishment mail/inbox,
Data Entry, Garnishment law research, Filing appropriate information answers,
Maintenance of garnishment files, and Remittance of funds to creditors and government agencies.
Subpoena work includes negotiating due dates, scope of the subpoena, document review, appearance of employees and agents as third parties for deposition or trial testimony
Document production.

Primary Internal Interactions
AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development.
Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.

Primary External Interactions
Written & Verbal interactions with Courts, Attorneys, Employees, LOB and other outside entities.
Written & Verbal interactions with Stateside Subject Matter Experts for the purpose of seeking clarifications/ missing information.
Written & Verbal interactions with Stateside Process Manager for the purpose for reporting / consultations etc.

Organizational Relationships

Reports To : Assistant Manager - GOSC
Supervises : None

Skills
Technical Skills Keyboarding and data entry
Working knowledge of MS Excel
Basic knowledge of MS Word, PowerPoint
Optional (working knowledge of Lotus notes)

Process Specific Skills
Knowledge of Insurance principles in relation to the US Insurance industry

Soft Skills (Mandatory)
Excellent written and oral communication skills
Strong understanding and comprehension of the English language
Ability to work effectively under pressure often with numerous, short deadlines
Ability to work efficiently and manage multiple tasks and priorities
Strong attention to detail
Excellent organizational and time management skills
Exercise independent thought and judgment and apply critical thinking to make sound decisions
Ability to partner effectively and collegially with clients and colleagues
Exercise discretion in handling confidential information

Soft skills (Desired)
Demonstrate ability to work independently and in a team environment
Self disciplined and results oriented

Education Requirements Bachelors degree in Law or diploma in Law with a minimum of 15 years of education.

Work Experience Requirements Fresher
Education: ME/ M.Tech./ MS (Engg/ Sciences)r r r r r r r Any Graduate
Industry: Financial Services/Stockbroking, Banking

Skills Required