Job Description

We\'re looking for aPrincipal Cloud Operations Engineer This role is RemoteCornerstone OnDemand is seeking a motivated, results-oriented Principal IT Operations Engineer - (Endpoint) to be part of a global support team responsible for supporting and advancing our global corporate computing environment. The Operations team interacts with every aspect of our fast-paced, dynamic company, leveraging modern technology and tools to service the needs of our users and the company. The successful candidate will be charged with defining future strategies with modern endpoint management, implementing security best practices and automation of processes. The ideal candidate is technically proficient and carries an eager attitude, complete professionalism, and excellent communication skillsIn this role, you will have responsibilities for...System Support - Providing hardware, software, network, and management tool support for Mac and Windows devices. Act as Tier 3 support for Mac and PC.
Jamf -In-depth understanding of the MAC OS Imaging process. Experience using Recon, Composer, Remote, Admin. Create, manage, develop & secure enterprise ready macOS images. Serve as the escalation point for all MAC users and have intensive knowledge of MAC file systems, encryption, and remote assistance tools.
Microsoft Intune - Experience with modernization strategies, Zero touch provisioning via Autopilot, Policy management, Mobile management, MSGraph and log analytics
AD/AAD - Strong knowledge of Active Directory, Group Policy, and Azure AD.
Application Packaging - Experience with packaging custom and third-party applications for distribution. Experience with Flexera Admin Studio and PSADT a plus.
Scripting - Advanced knowledge of PowerShell for management and automation
Desktop Management Systems - Experience managing endpoint least privilege tools i.e. (Beyond Trust)
Mobile Device Support - Managing Apple, Android, and other mobile devices via APP/MDMYou\'ve got what it takes if you have...Bachelor\'s degree in computer science, correlated field7 years of Windows and/or End User Device Engineering, administering and knowledge of Office 365 applications (E.g., Microsoft Teams, SharePoint, One Drive, Exchange Online, Intune, Autopilot, Azure AD and/or Single Sign On (SSO))3+ years as a Mac Engineer administrating JAMF
Experience implementing OS hardening per NIST 800-171 requirements.
Expertise in endpoint management tools such as JAMF and Intune in the administration of software policies, vulnerability management, and application updates to Windows 11 & MacOS devices
Experience with test, migration, and delivery plans for delivering software and security policies globally.Expertise in device compliance monitoring and reporting
Deep understanding of scalable application security practices leveraging automation technologies and enterprise management standards
Experience managing endpoint protection tools such as Crowd Strike, Rapid7, etc.
Understand low-level mechanics of WIN11 & MacOS operating systems, and enterprise standards for managing end-point estates at scale.
Must be a quick learner with exceptional communication skills.
Familiarity in creating test, migration, and delivery plans for delivering software and security policies globally.
Ability to communicate effectively and collaborate with staff that is both technical and non-technical.
Excellent verbal and written communication skills
Proficiency in multiple scripting languages (e.g., PowerShell, Python, and Bash) and experience in developing complex automation scripts.
Strong experience with PowerBI and other reporting tools
Automation skills (tool agnostic) and the ability to drive initiatives to automate processes.Education
HDI Certification
IT Security Awareness - HIPAA, FedRAMP, SOC II
Other industry certifications #LI-HybridOur Culture:Our mission is to empower people, businesses and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We\'re always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we\'d love to meet you!What We Do:Cornerstone is apremier people development company. We believe people can achieve anything whenthey have the right development and growth opportunities. We offerorganizations the technology, content, expertise and specialized focus to helpthem realize the potential of their people. Featuring comprehensive recruiting,personalized learning, modern training content, development-driven performancemanagement and holistic employee data management and insights, Cornerstone\'speople development solutions are successfully used by more than 100 million+ people in 180+ countries and in nearly 50 languages.Cornerstone takes special care to ensure the security and privacy of the data of its users.Check us out on , , , and !

Cornerstone OnDemand