Job Description

We are looking for a Pricing Manager who will be responsible to determine the pricing scheme for DFreight's products and services, operating out of the Mumbai office. This will include close co-ordination with the Dubai office, liaising with the Group Pricing team and with Sales and Customer Success teams.

When you join DFreight, you become a member of a team of innovators, dreamers and achievers who are shaping the future of freight-forwarding.

• Proactively execute the pricing process from rate sourcing up to sharing multiple options to Sales. Once the shipment is confirmed, coordinate with the relevant agent/ shipping line and ensure the best rates and send a routing order.
• Receive inquiries, confirm details with Sales/ Customer Success. Communicate with agents/ shipping lines to source the best rates. Use contacts effectively to source the best rate in the market. Send Multiple rate options to Sales / CS.
• For export shipments, coordinate with relevant multiple service providers locally and ensure to source the best competitive rates in the market. For DDU/ EXW shipments, source rates from multiple agents at the destination too.
• For import & cross-trade shipments, coordinate with multiple agents in the country of shipment origin and ensure to source the best competitive rates in the market. For DDU/ EXW shipments, need to source rates from multiple agents at the destination as well.
• Respond to all sales inquiries regarding the updated status of rates, by e-mail or phone in a timely manner
• Proactively contact the Sales/ CS and provide a clear and concise explanation of any delays in rate sourcing specifying the reason(s) for the delay and coordinate with Sales/ CS on any additional information needed.
• Follow up with Sales/ CS for the feedback on each rate quoted. Negotiate with vendors once the target rate is received. Record the inquiries in the daily report with updated status.
• Relationship building with carriers, establishing strong relationships that lead to quicker response time and better rates.

• Educational qualification: Master's degree.
• 10-15 years of experience in freight forwarding covering Ocean, Air, Road (Import, Export, and Transit) shipments.
• Product knowledge in shipping & Logistics.
• Shipping market knowledge. Knowledge of all segments such as FTL, LTL, FCL, LCL, transit, multimodal transportation and etc.
• Problem-solving skills in the operational process.
• Familiar with procedures/requirements.
• Customer Service Oriented - strong communication and people skills; energetic and enthusiastic; takes initiative to effectively anticipate the needs, handle the issues, and resolve the problems of internal and external customers.
• PC literate- good working knowledge of Microsoft Office applications, specifically Outlook, Word, and Excel
• Managed a team - of up 10 direct reports