Job Description

About SwissRe:Swiss Re is a leading provider of reinsurance, insurance, and other forms of insurance-based risk transfer, striving to improve global resilience. We anticipate and manage diverse risks, including natural catastrophes, climate change, and cybercrime. We cover both Property & Casualty and Life & Health. By combining experience, creative thinking, and innovative expertise, we create fresh opportunities and solutions for our clients. This is made possible through the collaboration of over 14,000 employees worldwide. Our success hinges on fostering an inclusive culture that encourages diverse perspectives and innovative thinking. We embrace a workplace where everyone, regardless of age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skills, thought, or other characteristics, has equal opportunities to thrive and grow professionally. In our inclusive and flexible environment, individuals are encouraged to bring their authentic selves to work.About the Role:

• User services: Handle the P&S Solutions Office, which has over 18,000 registered users and

20 API licensees. * Process management: Responsible for supervising various back-end processes related to the global delivery of P&S Solutions.

• Business growth support: Assist the CM & Marketing team in expanding our solutions business.
• Solution development: Support solutions owners in enhancing existing solutions and fostering innovation.
• Solution Ambassador: Act as a supporter and advocate for all P&S solutions.

Key Responsibilities:

• Support the respective P&C Solutions by actively participating in operational management activities and ensuring field and efficiency.
• Collaborate effectively with internal and external customers to support a wide range of operational and reporting tasks at various levels.
• Communicate key P&C Solutions activities through the SharePoint portal and other relevant platforms.
• Continuously find opportunities for operational optimization and effectively handle issue resolution.
• Play a vital role in the business growth enabler team by finding opportunities for operational excellence and automation at every stage.
• Provide first-level user support based on established performance indicators.
• Streamline processes and collaborate with customers to ensure timely and high-quality delivery.
• Identify process inefficiencies through gap analysis and solutions.
• Promote solutions externally at client events, conferences, etc.
• Promote solutions internally at SR Bangalore and establish a network with client managers.

About You:

• Holds a university degree or equivalent qualification.
• Experienced with a proven ability, preferably in the re/insurance industry, minimum experienced requires is 4 to 8 years.
• Skilled in engaging with customers.
• Previous experience in an operations role is seen as.
• Strong willingness to tackle responsibilities and ownership. Works autonomously with a high level of dedication and an attitude.
• Open to development and learning.
• Excellent and written English skills; knowledge of languages is advantageous.
• Proficient in MS Office tools (Excel, PowerPoint, SharePoint, etc.).
• Strong interpersonal and communication skills.
• Comfortable working in a fast-paced environment.
• Strategic thinker who relies on data and analysis to solve problems.
• Adaptable to situations and of managing tasks simultaneously.
• Highly motivated, positive self-starter with a focus on ownership and execution.
• Adopts a growth mindset, displaying curiosity and a dedication to development.
• Proficient in the language, with languages considered an asset.

About Swiss ReSwiss Re is one of the world\'s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.Keywords:
Reference Code: 129320

Swiss Re