Noc Analyst (l1/l2)

Year    Bengaluru, Karnataka, India

Job Description

We are hiring NOC Analyst (L1/L2) for a global company.
Location: Bangalore
Experience: 2 to 7 years
We are looking for passionate professionals with different levels of experience who are willing to grow with us.
Responsibilities:

  • Provide monitoring & analysis support of networking components
  • Provide operational support
  • Proactive & Consistent Monitoring Perform initial triage
  • Reduce downtime & alert management (under SLA)
  • Reporting, including trend identification & analysis
  • Report incident - as per established SOP/Playbook
  • Collaborate with various IT groups to analyze, troubleshoot & ensure their requirement.
  • Perform daily routine alarm monitoring and operational activities.
2. Customer support
  • Provide services to company's internal/external customers.
  • Handle incoming customer emails and calls in a timely and professional manner
  • Collaboration with customers to keep them up to date if there is any critical incident.
Skills:
  • Must have
  • Prior work experience in NOC environment
  • Good understanding of networking fundamentals such as firewall, Proxy, OSI model.
  • Good understanding of Linux/Windows OS event logging.
  • Strong analytical & problem-solving skills.
  • Excellent communication skills both verbal & written.
  • Understanding of network monitoring tools such as Nagios/Zabbix etc.
  • Good to have
  • CCNA certified
  • Knowledge of industrial control system [ICS]
  • Cisco Prime Infrastructure
  • Any Cloud infrastructure knowledge (AWS/Azure/GCP)
If you're interested in this opportunity and your skills and capabilities match the requisition, kindly send your most recent resume. Job Type: Regular / Permanent Salary: ?500,000.00 - ?800,000.00 per year Benefits:
  • Commuter assistance
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
Ability to commute/relocate:
  • Yeshwanthpur, Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • total work: 1 year (Preferred)
Speak with the employer
+91-XXXXXXXXXX

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Job Detail

  • Job Id
    JD2917378
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year