Network Support Engineer

Year    Bengaluru, Karnataka, India

Job Description


Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
As Network Engineer, you are responsible for management and configuration of IT and Networking assets in Data Center environment falling in the scope. Maintaining the Network architecture to provide technical support to meet Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the service outages or disasters.
Responsibilities:

  • Provide 9*6 support at client site and coordination with client, 24*7 availability to manage any Network/IT related Issues.
  • Mounting Network devices and basic installation.
  • Troubleshooting and identify the issues in Networking devices and passive cabling, IT devices Hardware and Windows/Linux OS.
  • Responsible for coordinating with vendor & Client team for any part replacement/movement.
  • Coordinating with vendor to Restore failure hardware part in bare minimal time with expertise and understand production setup criticality and Severity level of tickets.
  • Responsible for management and configuration of Networking & IT assets falling in the scope.
  • Suggesting client in case of any Changes in Networking Topology.
  • Marinating the Network Diagram
  • Ensure compliance with data center standards, policies, and processes via the defined change control process.
  • Ready to work on 24x7 support for upgradation, Maintenance, Vendor management and coordination.
  • Coordinate with multiple domain owners for technical resolution.

Required Technical and Professional Expertise
  • Good knowledge of Cisco Switches.
  • Must have more than 3 years of experience in managing and configuration of various types of network devices and LAN cabling.
  • Hands on experience on installing, configuring, and taking the backup of Cisco Switches and basic knowledge of operating systems like Windows / Linux / etc.
  • Suggesting client in case of any Changes in Networking Topology.
  • Marinating the Network Diagram
  • Experience in maintaining the availability, integrity, and confidentiality of the information and to maintain its authenticity, control and utility of the relevant data
  • Working knowledge to support all the necessary procedures related to security approval, accreditation, certification, etc.

Preferred Technical and Professional Expertise
  • Candidate should have good knowledge of Networking domain
  • Must have 3 years of experience in managing, installing and configuring of Networking devices.
  • Experience in keeping track of the resolution of vulnerabilities on the system and to develop, update, maintain, and implement plan of action subsequently
  • Prior experience in ensuring compliance with vulnerability and mitigation procedures and to establish and install security fixes at regular intervals
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications
  • Languages: English, Hindi are preferred
  • Ready to work in 24* 7 Environment and flexible to work from client location.


About Business Unit IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBM Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Job Detail

  • Job Id
    JD2896539
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year