Job Description

Channel Sales Manager/ Channel Sales ExecutiveJob Location : Bangalore, GoaExperience : 1 year to 6 yearsNotice Period : Immediate joiners to 15 days.Qualification : Graduation or anyJob Summary : - This role entails collection network expansion, revenue collection, networking with potential channel partners and franchisees, ensuring company compliance by franchisees, and carrying out other channel administration activities.Key Responsibilities : Strategic and Tactical : - Carrying out revenue-oriented activities by visiting NBD and RBD clients, and channel partners- Generating business by liaising with potential clients and customers to maintain a healthy business relationship- Introducing incentives to improve operations and channel partner performance (by channel management)- Responsible for identifying non-serviceable areas or areas for appointing new franchisee and channel partners- Reviewing channel partner sales based on varied parameters- Handling operational activities for channel partners- Ensuring that the franchisee activities and work is as per company policy and providing necessary SOP training wherever needed- Providing continuous training about policies, processes, development awareness to channel partners- Monitoring collection activities, digitized activities and channel operations on a daily basis and ensure consistent revenue collection- Monitoring online booking activities and online DRS, and updating records pertaining to the same- Responsible for carrying our franchisee and customer visits- Responsible for participating in fortnightly team member review- Holding meeting and review sessions with franchiseesOperational : - Working with franchise and new customers for sales growth- Working on franchise incentives and achievability of goals on a regular basis- Tracking defaulters and following up to ensure efficiency and high levels of performance- Responsible for monitoring and collecting payments on the basis of target dates- Tracking and reviewing projects to ensure timely implementation- Responsible for monitoring and reviewing performance of team (targets, bookings, collection of delivery load, operations team support, aligning vacant areas of deliveries)- Tracking service performance of subordinates, responsible for real time updation of records- Training team and franchise owners in adoption of digitization and online operations- Ensuring collection targets are met with complete efficiency- Providing support to franchises on MIS and related areasDesired Knowledge and Experience : Qualification : - Graduation (any discipline) with 1-6 years of experience in Channel Management and Development, Sales & Customer Relationship Management- At least 1 years of experience in logistics and transportation industry in the area of franchisee managementKnowledge & Abilities :- Ability to manage client relationships & expectations- Knowledge of market dynamics in courier, transportation and logistics industry- Interpersonal Sensitivity- Proven negotiation skills- Ability to inspire confidence and create trust- Excellent Interpersonal and communication skills (ref:updazz.com)

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