Job Description

As a global leader in assurance, tax, transaction, and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
The Opportunity: Senior Manager - Learning & Development (Soft/Behavioural Training)
Your key responsibilities: Technical Excellence
Learning Need assessment & creating calendars

• Assisting in Interacting with various stakeholders to understand the learning priorities for the year
• Interacting with learning SPOCs and collating requirements
• Assisting in providing solutions to new requirements
• Creating yearly/ quarterly calendars

L&D budgeting & planning

• Assisting in creating learning budget basis learning priorities and requirements

Project manage learning initiatives/programs

• Work back with the deployment L&D Associates to ensure smooth deployment per plan and monitor deployment to ensure timely escalations and troubleshooting in case of any challenges
• Ensure timely creation of new courses on SuccessFactors (LMS)
• Liaise with business to create business cases and ensure the business need is adequately captured for all external trainings
• End to end monitor the external trainings to ensure smooth deployment and timely escalate any delays/ challenges
• Review learning MIS for accuracy and analyse MIS for trends (positive or adverse)
• Create and publish dashboards
• Propose innovative ideas/ solutions that support the learning strategy and implement
• Build collaterals and manage branding and post branding for Marquee programs as required
• Provide inputs for various newsletters, internal reviews, etc.

Stakeholder Management

• Interact with various learning SPOCs/ stakeholders and build relationships
• Timely report/ escalate challenges to stakeholders
• Interact with other SSL, Cross SL and FWL learning teams. Share and leverage best practices wherever possible

Business Awareness:

• Develop good knowledge of business to understand business requirements
• Stay abreast with changes in business to be able to proactively provide required solutions

Facilitator Management:

• Maintain and build internal and external SME/trainer pool or database
• Assist in identifying trainers (internal/external) for various learning programs

Participant Management:

• Identify the right target audience for various learning programs
• Drive participation

Facilitation:

• Emerge as a key facilitator for learning programs

Vendor Management:

• Timely communicate new vendor requirements to the operations team
• Assist in the first-level screening of vendors and trainers- in case of external vendor-led programs
• Liaise with businesses for vendor selections
• Monitor performance to ensure only trainers with high feedback scores are used continuously

Content Management & Strategic projects:

• Assist in building and updating content as and when required
• Assist in strategic projects as and when required

Skills and attributes for success

• Strong planning and problem-solving skills
• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
• Excellent verbal and written communication skills
• Comfortable with presenting to and influencing a variety of stakeholders across the organization
• Proficient in Microsoft Excel and PowerPoint. Knowledge of Power BI will be a plus

Team player; self-driven and ability to work independently
To qualify for the role you must have:

• Bachelor\'s degree in Business, Human resources, or a related discipline
• Minimum 10 years of relevant experience.
• Prior experience in Learning & Development, Trainings.

Ideally you\xe2\x80\x99ll also have

• Strong communication, facilitation, relationship-building, presentation and negotiation skills.
• Be highly flexible, adaptable, and creative.
• Comfortable interacting with senior executives (within the firm and at the client)
• Strong leadership skills and supervisory responsibility.

What we look for People with the ability to work in a collaborative way to provide services across various service lines. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. You should possess excellent communication, facilitation, relationship-building, presentation, and negotiation skills. The role expects you to be flexible, adaptable, and creative.
What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors, and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.