Manager I Project Management

Year    Gurgaon, Haryana, India

Job Description


You Lead the Way. We\'ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you\'ll learn and grow as we help you create a career journey that\'s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you\'ll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company\'s success. Together, we\'ll win as a team, striving to uphold our and powerful backing promise to provide the world\'s best customer experience every day. And we\'ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let\'s lead the way together. This position is part of GSG Automa tion team . Successful colleague would manage automation portfolio for different products and portfolios . As a key member of this organization, Manager of Automation COE will identify automation opportunities in partnership with LOB , GBI and other key stakeholders. Would create a prioritized roadmap aligned with capabilities & technology focused on ACE and execute portfolio management activities. This role has global scope, would manage a global team of Project Owners , interact with different business units and different technology tools to deliver on the long-term business strategy for Automation. It also includes partnership with CFN, KYC, GSM, Capabilities, American Express Technologies (AET), and Global Servicing Group (GSG) Operations. The incumbent will join a team of automation project managers responsible for adhering to the automation principles. Responsibility Build strong relationships with business partners and the broader team Provide l eadership to global team Identify suitable automation opportunities, design and identify benefits for different process and products. Manage different priorities at same time, take decisions and manage escalations. Interact with different automation units like Digital operations, PMO and other PMs Engage colleagues and assign portfolio initiatives Qualifications Strong analytical and organizational skills with the ability to handle multiple high-priority projects working to timelines. Experience of working with a broad range of business partners Excellent communication skills to clarify expectations and drive alignment Demonstra t e ability to successfully get results within a matrixed organization Ability to work independently, overcome obstacles, resolve complex problems with efficiency to drive results Experience in Agile delivery methodology, preferable as working as part of a scrum team Background in CFN and KYC processes is preferred Experience in Blue Prism/ ACE /API RPA automation beneficial. Ability to manage multiple projects, customers and collaborators We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities At American Express, you\'ll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company\'s success. Together, we\'ll win as a team, striving to uphold our and powerful backing promise to provide the world\'s best customer experience every day. And we\'ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Job Detail

  • Job Id
    JD3128092
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year