Job Description

ICF (NASDAQ:ICFI) is a global consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

ICF is looking for experienced Engagement Managers to join our fast-growing Ddigital Strategy and Modernization team. Join us as we help our clients across the Aviation market enable and automate their businesses with technology tools. We deliver Operations Implementation consulting and support services to clients - based on the Build-Operate-Transfer model. We enable digitization of processes to achieve maximum efficiency and flexibility. Further, we co-create sustainable customer solutions that deliver best user-experience and keep the available technology relevant to business needs for a longer duration.

The types of projects you will work on:

• Operations Assessment and Improvement
• IT Systems evaluation and selection
• Systems Implementation support
• Systems and processes (health) adoption study and improvement
• Digitization of existing business processes and identifying gaps to develop the desired "to-be" processes
• CoE (Centre of Excellence) and Competence centers support (for continuous improvement)
• Asset Management

Your typical responsibilities:

• Analyze business requirements
• Work on business-process improvement and efficiencies
• Support the Design & implementation of full technology-enabled business solutions
• Identify integration issues and offer solutions
• Work within a pre-sales and delivery environment to understand, design and build solutions to meet business requirements
• Manage people and program management on varied projects
• Work effectively in mixed client, software vendor and business consultancy teams

The competencies you will develop:

• Business Processes Management
• Performance Management
• Program and Project Management
• Prescriptive Solutions Blueprinting
• People Management
• Change Management
• Software Solutions Adoption and much more.

Required ExperienceExperience Required:

• Minimum 8 years Operations IT Systems implementation experience, preferably in the commercial aviation space
• Demonstrable project and people management experience
• Ability to manage, lead and facilitate design meetings in order to extract key business and technical design criteria
• Proven experience of full project lifecycles, from vendor evaluation and selection through to software implementation and change management
• Ability to deliver business-process improvement, gap analysis and solutions thereon
• Proven ability to work with clients, client partners, executives and consultant teams

Competencies:

• Full understanding of the benefits which an organization can leverage from implementing a fully integrated Operations solution
• Strong working familiarity and practice with MSOffice, Project management, BPM and PLM tools and procedures

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

Bangalore, India (II76)