Job Description

Job description Some careers have more impact than others. If you\'re looking for a career where you can make a real impression, join HSBC and discover how valued you\'ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager Control Office. Principal responsibilities Impact on the Business / Function . Working knowledge of Analytics toolkits such as but not limited to Alteryx, Python etc. . Experience in Visualizations tools preferably Qliksense. . Creation of non-financial risk Governance reporting papers, minutes and actions to provide qualitative analysis and insight into Wholesale Risk Landscape. . Tracking progress of all outstanding issues and actions to ensure resolved in a timely manner by the relevant owners, engaging as appropriate. . Track and monitor Data Quality exceptions engaging owners as appropriate. . Support the simplification and reduction in activity time and enhancement of risk and control oversight and reporting. Typical Targets and Measures . High quality reporting to accurately reflect the risk and control landscape. . Insight provided to identify emerging issues that may impact the risk landscape and escalate as appropriate. . Support timely closure of issues and actions to ensure a minimal number are overdue. . Ensure relevant owners update Helios in line with FIM requirements. Helios data quality exceptions are kept to a minimum. Customers / Stakeholders . Provide guidance and support to stakeholders regarding the management of non-financial risk. . Develop and maintain effective Risk Profile Management which includes proactive management of live business risks, RCA support, independent validation of continuous monitoring plans and KRI monitoring . Develop key relationships across Wholesale country / regional business and CCO teams to support the promotion of an effective risk management culture. . Identify and share non-financial risk management best practice across other teams and business stakeholders Typical Targets and Measures . Contribute towards achieving our targets of reducing risk across Wholesale . Open working relationship with various working partners coordinating and sharing best practice. Leadership & Teamwork . Contribute towards a strong non-financial risk culture across Wholesale . Support achievement of the HSBC strategy, purpose and values in personal behaviour, actions and decision making. . Support Senior Management with non-financial risk matters providing intelligent insight and reporting. Typical Targets and Measures . High quality reporting and insight on Wholesale risk landscape. . Support improvements to the control environment to bring control effectiveness back within appetite. . Provide proactive and constructive feedback both within and outside of your immediate team. Operational Effectiveness & Control . Drive a more proactive risk management framework through enhanced reporting and analytics. Typical Targets and Measures . Protect the Bank from potential operational loss (tangible and reputational losses . Major Challenges . Be dynamic and positive to embrace changes in non-financial risk reporting requirements. . Ability to prioritize and work independently under pressure within a team environment. . Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output. . To provide solid support and constructive advice to Senior Management in the management of non-financial risk. . To possess strong interpersonal and communication skills to work with various stakeholders towards common goals Role Context . NFR CoE team resides within Wholesale COO and provides expert impartial guidance and support to implement and maintain an effective non-financial risk framework that contributes to the effective execution of relationships, products and services for Wholesale . The job holder exercises a high degree of autonomy to perform the responsibilities independently. He/she will operate under guidance from regional teams to provide quality non-financial support to Wholesale stakeholders to manage the risk landscape within appetite. Management & Leadership of Regulatory, Compliance & Operational Risk . Maintain awareness of non-financial risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with the Group Operations FIM. Observation of Internal Controls Requirements Requirements . Subject matter expert and strong understanding of Non-Financial risks, technology & cyber risks and potential mitigating actions, industry / good practices and related risk/control frameworks . Good understanding of technology, regulatory landscape, and information security risk/control disciplines . Sound and in-depth knowledge of the operational risk & control environment and disciplines. . Strong analytical skills especially with regards to understanding business risk, processes, procedures, and operational controls . Good understanding of the Group\'s Non-Financial Risk Framework. . A sound knowledge of the Group, Wholesale businesses, including products, services, systems & processes. . Highly developed communication, presentation and influencing skills set. . Ability to prioritize and work independently under pressure within a team environment. . Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality . A degree in banking / financial / management / business administration / accounting exposure . A working knowledge of Global Banking, Commercial Banking & Market Securities Services with understanding of client lifecycle & trade journey . Extremely keen eye for detail, Able to learn quickly and transfers knowledge appropriately, understand and interpret numeric data . Organized and logical thinker, aptitude for continuous improvements, efficiencies and initiating process changes . Observe high standards of professional conduct in the performance of duties . Risk professional with at least 3-5 years\' combined experience in Banking Operations/Back Office Operations, Regulatory Reporting, Compliance or Internal Audit in a banking environment. . Minimum 5-10 years of risk & control experience - e.g. 2LOD / 1LOD operational risk, with a focus on non-financial risk . Performance of risk and controls assessments related to information technology and information security You\'ll achieve more when you join HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\' Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Electronic Data Processing (India) Private LTD

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