Job Description

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

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HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of ASSOCIATE RQA - NFR COE

The Opportunity:

Business Financial Crime Risk (BFCR) is responsible for the oversight and mitigation of Financial Crime Risk (FCR) in the First Line of Defence for Global Banking (GB) and Commercial Banking (CMB). The team is responsible for providing the assessment and assurance of FCR management as part of the Customer Due Diligence (CDD) process and journey. The role holder will be part of the RQA Team whose primary focus is to maintain a high quality of FCR mitigation and assurance within the Frontline and Middle Office Teams (onshore and offshore).

We are currently seeking an experienced individual to join this team in the role of Risk Quality Assurance Officer (RQA) GCB6.

What you'll do: (List out Key Responsibilities):

Principal Accountabilities: Key activities and decision making areas

Impact on the Business/Function

• Undertake complex RQA reviews of CDD, Triggers and Thematic/Ad-Hoc Reviews to a high quality in line with stated procedures and guidance
• Contribute to the strengthening of critical thinking by providing SME guidance and support to frontline colleagues to develop understanding and management of FCR exposure, through ongoing feedback from assessments
• Robust identification of FCR, undertaking all actions necessary to mitigate potential risks via RQA reviews of CDD, Triggers and Thematic/Ad Hoc Reviews.

Typical Targets and Measures

• Ensure RQA assessments meet the required RQA standards as evidenced by consistency checking and local sampling results
• ii) Provide SME guidance and support to effectively manage FCR, escalating where required to line manager and/or FCC
• iii) Ensure no material FCR issues missed including risks that may be present in external sources
• iv) Maintain an in-depth understanding of financial crime risk through continuous learning
• v) Ensure completion of RQA assessments are within the RQA average tolerance, in line with guidance

Customers / Stakeholders

• Contribute to the strengthening of critical thinking by provide guidance and support to frontline colleagues to develop understanding and management of FCR exposure, through ongoing feedback from assessments
• Support GB and CMB RMs and Teams on FCR risk management and generally assisting them with the resolution of compliance and operational risk problems in liaison with local FCC, FIU and other SMEs
• Provide guidance and support to GB and CMB Relationship Managers in conjunction with experts across the financial crime divisions, and other offices
• Contribute to cultivating a strict FCC compliance and operational risk culture across GB and CMB

Typical Targets and Measures

) Provide timely coaching and support to improve identification and mitigation of FCR. Priority driven by results from samples.

ii) Provide SME guidance and support to effectively manage FCR, escalating where required to line manager and/or FC

iii) Open working relationship with various working partners sharing best practice relating to FCRs

iv) Contribute to sharing of best practice on FCR

Leadership & Teamwork

• Collaborate with line manager, audit, compliance and FC risk counterparties in GB and CMB sites to achieve objectives on a global level
• Support achievement of the HSBC vision, values, goals and culture in personal behaviour, actions and decision making
• Contribute towards a strong compliance and operational risk culture across GB and CMB

Typical Targets and Measures

) Effective management of case follow up actions

ii) Effective communication and teamwork at a global level

iii) Provide education and coaching within GB and CMB

Operational Effectiveness & Control

• Contribution towards upholding and enhancing compliance and FC risk culture across the role's GB and CMB jurisdiction
• Maintain strict internal control
• Contribution towards protecting the Bank, GB and CMB from potential operational loss (tangible and reputational losses)

Typical Targets and Measures

) Support GB and CMB framework by proactively managing compliance and operational risk

ii) Demonstrate a detailed understanding of how CMB manages FCR, including material risks and controls

iii) Mitigate risks by leveraging lessons learnt from incidents, frauds, operational loss cases and audit comments to establish process / policy / guideline changes

Major Challenges (The challenges inherent in the role that require a continual test of the role holder's abilities)

• Be dynamic and positive to embrace increasing changes in internal and external regulatory and compliance requirements
• To proactively safeguard and ensure the highest standard of compliance and FC risk management across all of the Global GB and CMB franchise, whilst being sufficiently flexible to take consideration of local business and customer needs
• To provide solid support and constructive advice to RMs in the management of compliance and operational risk
• To possess strong interpersonal and communication skills to work with various internal partners, across the GB and CMB franchise and different departments towards common goals
• Ability to effectively manage objections and challenge from stakeholders

Role Context

The RQA Team sit within Global BFCR.

Following intensified internal and external regulatory and compliance demands, this team is essential to better positioning GB and CMB to meet the requirements for Financial Crime Risk.

The job holder exercises a high degree of autonomy to perform the responsibilities independently. He/she will operate under guidance from the Global Risk Mitigation and Assurance Team to uphold and enhance the quality with which FC risk is identified and mitigated by Wholesale FLOD (First Line of Defense).

Management of Risk (Operational Risk / FIM requirements)

Demonstrate Subject Matter Expertise on Regulatory & Compliance matters. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with the Group Operations FIM.

Observation of Internal Controls

Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided.

Role Dimensions

Capital & Revenue Expenditure TBC in line with GCB6 in the relevant country / regional locality

Requirements

What you will need to succeed in the role:

• Experience of Finanical Crime Compliance, AML, Sanctions, Wholesale and Commercial Banking
• Experience and knowledge of of quality testing, assurance, compliance and audit
• Ability to apply judgement and critical through to idenify risks and issues in customer profiles
• Solid knowledge and experience in processes, Bank systems and/or project management
• Strong analytical and problem solving abilities
• Extremely keen eye for detail
• Organized and logical thinker
• Strong interpersonal sensitivity
• Strong written / verbal communication and presentation skills
• Ability to communicate with various members of the GB and CMB Frontline teams and FC

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

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