Sales: E-commerce: Planning & Initiatives
Provide inputs to review the annual maintenance contracts related to the partnership agreement and propose alternations based on working inputs
Provide inputs to the product and brand teams to identify products based on the strategy, culture and customer base of the partner organization
Sales & marketing plan
Annual contracts & terms of trade
New initiatives calendar
Adherence to timelines
Consumer satisfaction score
Sales: E-commerce: Vendor management
Maintain relationships, resolve escalations and ensure smooth operations in coordination with the counterparts of allocated ecommerce partners
Vendor management
Promotion/ Discount schemes
Adherence to SLAs
Customer satisfaction scores
Sales: E-commerce: Marketplace operations
Follow-up with partners for creation of indents and coordinate with ISCM teams for fulfilment
Ensure PO generation and stock flow to the respective warehouse as per raised indents
Follow the promotion calendar for the marketplace e-commerce with coordination from the internal teams and the negotiations with the key accounts while considering the overall business promotion calendar
Manage and resolve conflicts among channels/ partners/ relevant stakeholders
Stock indenting and acceptance
Adherence to timelines
Availability of stock
Sales: E-commerce: Marketing
Discuss with product and marketing teams of ecommerce partners and provide insights on customers flow; identify new avenues of marketing and propose suggestions
Promotion marketing plan
Cost benefit analysis
Sales: E-commerce: Digital merchandising
Review, support and approve the demand planning and forecasting data for ecommerce marketplace partners
Maintain inventory levels in the warehouse as per the range of product display in the partner website and the merchandising plan
Updated website product display
Education: Any Graduate
Industry: Manufacturing/Industrial, Consumer Durables/FMCG
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