From 1 to 3 year(s) of experience 9 1,00,000 - 3,00,000 P.A.
Bangalore/Bengaluru
Greetings...!!! Requirements:
1. Located in Bangalore or willing to relocate 2. Excellent communication and interpersonal skills 3. Fluent in English language; bilingual a plus 4. Patient, cool-tempered and ability to handle rejections, stress 5. Good Listening skills, excellent telephone etiquette 6. Ability to follow scripts without sounding mechanical 7. Excellent organizational and problem-solving skills 8. Working knowledge of relevant computer software 9. Ability to learn and high sense of hunger to achieve and grow 10. Punctual, Good time-management skills 11. Carry a positive attitude with high energy level
Job responsibilities:- Consistently embarking an excellent first impression on call, delivering exceptional customer experience
Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
Going an \'extra mile\' to create happy customers to drive loyalty and increase repeat purchase
Contacting prospective clients / existing customers to inform them about the product using scripts
Accurately record details of communication with customers
Developing and sustaining solid relationships with customers to encourage repeat business
Answer questions about product features in an engaging manner
Answer all customer questions honestly and accurately
Using sales scripts drive sales and respond to customer objections
Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers\' needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
PLEASE SHARE YOUR UPDATED CV ON anjana@mounttalent.com Regards, Anjana Rathaur Mount Talent Consulting. Role:Customer Retention - Voice / Blended Salary: 1,00,000 - 3,00,000 P.A. Industry:BPO / Call Centre Department:Customer Success, Service & Operations Role Category:Voice / Blended Employment Type:Full Time, Permanent
Key Skills TelesalesBpo Sales Telecalling Skills highlighted with \xe2\x80\x98\xe2\x80\x98 are preferred keyskills Education UG:Any Graduate
Company Profile
Mount Talent Consulting Fitness Company. Company Info