Job Description

Stem provides clean energy solutions and services designed to maximize the economic, environmental, and resiliency value of energy assets and portfolios. Stem\'s leading AI-driven enterprise software platform, Athena , enables organizations to deploy and unlock value from clean energy assets at scale. Powerful applications, including AlsoEnergy\'s PowerTrack, simplify and optimize asset management and connect an ecosystem of owners, developers, assets, and markets. Stem also offers integrated partner solutions to help improve returns across energy projects, including storage, solar, and EV fleet charging. For more information, visit www.stem.com. Stem\'s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world\'s largest network of digitally connected energy storage systems. Responsibilities 5+ years of experience with Jira and Confluence Administration (certification preferred but not required). SME and Hands-on experience managing Atlassian products as an administrator in complex environments to perform custom implementation, migrations, backups, regular maintenance, and monitor monthly costs. Proficient in performing day-to-day operations like creating, configuring, and managing custom, complex projects, components, workflows, security schemes, custom fields, dashboards, and reports. Install, manage, and administer Jira add-ons, plugins, and extensions as per business needs. Own and support the evaluation of new Atlassian products and features. Understand and Configure integrations with 3rd party applications and internal tools as necessary, such as Salesforce and WorkDay. Provide User Management and grant user permissions per role by coordinating with the IT team and supporting quarterly audits. Create and maintain detailed technical and user-facing documentation. Conduct regular training for employees on JIRA and Confluence regarding how to use the tools, new functionality, etc. Ability to translate complex data issues into non-technical terms for internal customer support. Resolve issues as they arise with JIRA Projects and Confluence in coordination with other admins, partner teams, and Atlassian premier support. Proficient in understanding and adapting JQL. Basic programming knowledge with an understanding of Groovy scripting Java, Python, or any scripting technologies. Experience with enterprise-level help desk processes and procedures. Create, maintain, and support dashboards and advanced filters for end users\' reporting capabilities. Experience working with internal customers, partners, and SMEs, specifically regarding data integrity and accuracy. Qualifications 5+ years of full-time dedicated experience developing and administering Atlassian products (JIRA, Confluence) and environments. Be a team player and quick learner. Strong communication, customer service, collaboration, and organization skills. Strong written communication and ability to document succinctly and clearly. Drive industry standard Jira and Agile practices (SCRUM, KANBAN). Proactive, self-motivated, and self-managed. Take feedback constructively and positively. Scaled Agile Framework (SAFe) knowledge or experience preferred. A Bachelor\'s Degree in Computer Science, Engineering, Mathematics, related field, or equivalent experience. One or More Atlassian certifications are a Plus. Salary and benefits: As per market standard Employment type: Full-time Work arrangement: In-office Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.

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