Job Description

Senior Jira Administrator | Remote | India | Shifted work time 3pm - 12am IST Interested candidates can directly reach out to Viswash Beesetti (Global Talent Acquisition Partner) @ [HIDDEN TEXT] Why you Are you a India based Jira Administrator who wants to work remotely for a global company like Pythian Can you support the Pythian internal Jira and Confluence systems, both in the regular upkeep and maintenance as well as the new development and configuration Can you take on an Administrator/Owner role and maintain Jira/Confluence systems through regular review of the configuration, add ons, permissions and notifications Do you have experience working with internal stakeholders to optimize, configure and implement new Jira functionality using Jira core, Service Desk and other Atlassian products You will own and drive all aspects of the Jira development lifecycle and will work with the Operational Innovation team to leverage Jira for automation of Pythian\'s processes, to support our growth and increase efficiency. What will you be doing Collaborating with the Operational Innovation and Support Services teams to propose Jira-based (core and with add-ons) technical solutions to support implementation of automated business workflows Implement selected solutions using Jira native functionality (modify workflows, notifications, permissions, issue types) and Atlassian add-ons (PowerScript, Service Desk, Tempo, Portfolio, JMWE, Confluence, BitBucket etc.) Provide technical/configuration support on Atlassian products, including JIRA Software, JIRA Service Desk, Confluence and Tempo to other Jira user groups within Pythian Address business needs by providing support with Confluence macros and add-ons Implement and continue refining development life cycle best practices Maintain a healthy Jira environment by periodically reviewing Jira configuration, in particular, Jira add-ons, permissions, workflows, notification schema, issue types, dashboards, user groups etc. Support Confluence-based internal knowledge base by supporting content authors with questions about content creation options, macros, add-ons and configuration options Be part of Agile implementation process, and provide feedback on user stories, backlog grooming and prioritization and estimation Be the go-to source for information on the Atlassian functionality and possible add-ons Provide training and support in the implementation of business process changes What do we need from you While we understand you may not have everything on the list, to be the successful candidate for the Jira Administrator job you are likely to have skills such as: Experience configuring Jira (workflows, permissions, notifications, boards, reports, user groups) Experience creating solutions for workflows automation using Atlassian add-ons and Power Script Knowledge and experience using and configuring Jira Service Desk, Tempo, Portfolio for Jira and Confluence Ability to leverage Jira functionality to create and improve our internal processes and project management Some experience using Agile methodologies, including working in Sprints, prioritizing work, estimating stories Adept at understanding internal clients needs and challenging those needs across stakeholdership to identify the most efficient long-term solutions Ability to communicate effectively, both oral and written, with internal stakeholders at multiple levels What do you get in return Love your career: Competitive total rewards package including an annual bonus Love your development: Hone your skills or learn new ones with our substantial training allowance participate in professional development days, attend conferences, become certified, whatever you like! Love your work/life balance: Why commute Work remotely from your home, there\'s no daily travel requirement to an office! You can be located anywhere in Canada or the US, all you need is a stable internet connection. Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love your community : Blog during work hours take a day off and volunteer for your favorite charity. Pythian excels at helping businesses use their data and cloud to transform how they compete and win in this ever-changing environment by delivering advanced on-prem, hybrid, cloud and multi-cloud solutions to solve the toughest data challenges faster and better than anyone else. Founded and headquartered in Ottawa, Canada in 1997, Pythian now has more than 300 employees located around the globe with over 350 clients spanning industries from SaaS media gaming financial services e-commerce and more. Pythian is known for its technology-enabled data expertise covering everything from ETL to ML. We pride ourselves on our ability to deliver innovative solutions that meet the specific data goals of each client and have built meaningful partnerships with major cloud vendors AWS, Google and Microsoft. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today\'s rapidly changing digital economy. If you are a Jira Administrator live in Hyderabad, India love your data and want to love your career then join us! Intrigued to see what a job is like at Pythian or check us out and . Follow on Twitter and on Instagram! Not the right job for you Check out what other great jobs Pythian has open around the world! Disclaimer For this job an equivalent combination of education and experience, which results in demonstrated ability to apply skills will also be considered. Pythian is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. The successful applicant will need to fulfill the requirements necessary to obtain a background check. Applicants must be legally authorized to work in their country of residence permanently- Pythian will not relocate, sponsor, or file petitions of any kind on behalf of a foreign worker to gain a work visa, become a permanent resident based on a permanent job offer, or to otherwise obtain authorization to work. No recruitment agencies

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