Job Description

ROLE DESCRIPTION: The executive IT is responsible to.Day-to-day IT related issues monitoring such as Troubleshooting of the Hardware & Software component for the Canshala Online Project. He/She will be also monitoring & troubleshooting of remote location offices through remote application as well telephonically under guidance of Manager-IT.DEPARTMENT DESCRIPTION: The Medical and social support informatics is found at the intersection of healthcare and technology. It is where skills in both medical, social support and computer sciences come together to put technology to its best use in Patient Care in Clinical, Social support and Research settings.COMPETENCIES/ SKILL SET: 1. Should have strong conceptual knowledge for IT functionalities2. Ability to exercise initiative and sound judgment and to react with discretion under varying conditions.3. Ability to work long hours often under pressure.4. Good Practical Skills.5. Ability to solve problems.6. Effective decision-making skills.7. Leadership and Management Skills.8. Drive to continue learning throughout career.KEY RESULT AREAS: 1- Installing and Troubleshooting of Android applications as per the need's basis.2- Managing Mobile Device Application (MDM) and check the regulars' logs of enrolled devices.3- Setting up new users' accounts and profiles and dealing with Internet Wi-Fi password issues.4- Responding within agreed time limits to call-outs.5- System monitoring & troubleshooting of all the computer hardware & Accessories as well.6- Installation of Microsoft Windows O/S as well Applications software & Utilities, Antivirus and removing viruses from PC.7- Remote monitoring & Troubleshooting software and hardware of PAN India offices.8- Day by day provide resolutions of the user's query of Delhi offices and remote office through telephonic/ remote viewer.Additional Duties: This job description in no way states or implies that these are the only duties to be performed. He/She will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisor.Job Type: Full-timeSalary: ?8,283.30 - ?32,042.56 per monthSchedule:

• Day shift

• Remote: Reliably commute or planning to relocate before starting work (Required)

• total work: 1 year (Preferred)