Job Description

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you\'ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people\'s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you\'ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people\'s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.

Your Role: An excellent opportunity has become available for a polished IT Governance Manager responsible for supporting Training Management in Enabling Function IT. This position provides day-to-day operational support for Training Management activities. You will act as Administrator providing training and access to the Validated Learning Management System (LMS). You will provide content and present training for Line Managers in targeted training Forums. You will also provide data analysis and Key Performance Indicator reporting, as well as provide support for all personnel in the unit (EF-IT-G) for LMS topics (reporting, uploading training materials, creating and maintaining curricula, managing assignment profiles, etc.) You may also participate in testing or incident investigations for the LMS tool and provide back-up support to other team members. The position is based in Bangalore, India.

Who you are:

• 3 years minimum operational support of training management process at a pharmaceutical regulated company.
• Demonstrated technical understanding of validated Learning Management Systems & interfaces. (Specific experience with Success Factors LMS a strong plus.)
• Practical experience with data visualization software (e.g., Power BI, Minitab, Tableau, Qlik Sense).
• Independent work ethic and ability to support across multiple time zones (St. Louis, USA to Europe and Asia) e.g., 14:00 - 22:00 India Time.
• Excellent demonstrated presentation skills and English mother tongue fluency.
• Ability to provide system testing (UAT) and system investigation support (Incidents/User tickets).
• Clear, structured working mindset with ability to prioritize workload.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

Job Requisition ID: 267010

Location: Bangalore

Career Level: D - Professional (4-9 years)

Working time model: full-time

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at 844-655-6466 from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

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Merck Group