Job Description

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one - your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified below and you think you can bring value to the role, we'd love to learn more about you!

Investigations Specialist

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important. We offer competitive salaries and incentive programs, RSUs (job level specific), and an employee share option purchase program.
• We realize time away to recharge is non-negotiable. We offer unlimited paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

Reporting to Security Manager, as an Investigations Specialist, you will operate in an individual contributor and team leader role and be responsible for planning and executing Ciena's Security program activities for all its business geographies across the globe. The areas of specific emphasis include investigations, forensic data collection and analysis, e-Discovery collections, data analytics, threat assessments, travel security, and asset protection. You will have to collaborate with Legal, Internal Audit, Cyber Security and Accounting to evaluate and improve risk management, the control environment, compliance, and governance processes, using a disciplined, collaborative approach in support of the Audit Committee, General Counsel and Management. In addition, you will also support Ciena's Security related matters, develop and plan security engagements, coordinate security tasks, and conduct fieldwork and investigations across various processes and across all international locations, all under the guidance of the Security Manager.

• In conjunction with Legal counsel, you will:

• Act as lead investigator for security related incidents, violations of the Code of Business Conduct and Ethics, and allegations of fraud and/or improper business practices.
• Perform computer forensics for case investigations and electronic discovery requests.
• Assist in the aggregation, processing, review, and production of electronic records as part of legal discovery.
• Create and submit security reports for approval ensuring results of fieldwork are presented factually, objectively, clearly, concisely, accurately, in logical format and in accordance with professional standards. In those reports, reach conclusions regarding allegations, report results and provide recommendations to management where appropriate.
• Coordinate with external law enforcement and investigative agencies.
• You will make, or assist in, oral and written presentations to management during and at conclusion of investigations and major program milestones, discussing threat exposures, asset protection/ loss, deficiencies, recommending corrective action and suggest improvements in internal controls and operations.
• You will establish and maintain close working relationships with business operations to enable effective deployment of established security policies, procedures, and support. In addition, you will be required to interact with business partners up, down and across the organization structure.
• You will maintain close collaboration with Ciena's internal and external travel provisioning resources to ensure security guidance is implemented and followed.
• You will execute, plan, and maintain overall strategy and tactics of security program while maintaining updated knowledge of rules, regulations, and standards in the field of security and related matters of interest to the department.
• You will be required to stay updated on geo-political environment and lead in the evaluation of global strategic security posture for the continuous protection of personnel and assets including regional security profiles, threat assessment, intellectual property theft, corporate travel, executive protection, and event support.
• You will be expected to understand seriousness and urgency of investigation environment and be expected to work across time zones as required to perform job responsibilities.

What Does Ciena Expect of You?

• Initiative - you're a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• A customer-first mentality - what's important to the customer is also important to you.
• Agility - you are readily able to manage competing and ever-changing priorities and maintain a balanced and methodical approach to problem-solving.
• Communication expertise - you possess the ability to communicate highly technical IT concepts to non-IT business partners to ensure understanding and consensus.
• The flexibility to work independently and as part of a broader team - you thrive in a team environment, are comfortable working independently and know how to get things done in a virtual environment.
• Relationship builder - with a proven ability to influence, you're able to quickly develop trusted connections and get work done through others.
• Critical thinking - you readily approach problems in a consistent and systematic way.
• A commitment to ongoing learning - increasing your knowledge of rules, regulations, and standards in the fields of internal audit, IT, and related matters of interest to the department.

The Must Haves:

• Education Requirements: Bachelor's degree or above in accounting, audit, finance, law or business administration or equivalent certifications like CA Final, CPA
• Certification Requirements (preferred but not mandatory): Certified Fraud Examiner (CFE), Digital Forensic Certifications (CFCE, CCE)
• Technical Skillset Requirements: Considerable experience in analysis of financial and non-financial data using analytics applications. Proven experience (at least 3 years) in leading corporate investigations, including allegations of bribery and corruption, accounting frauds, kickbacks, malfeasance, theft, expense fraud, data leakage, IP fraud and threat cases. Proven experience (at least 3 years) in conducting investigative interviews - interrogations, fact and admission seeking interviews, walkthroughs with subject matter experts, etc. Proven experience (at least 2 years) in process reviews, internal audit, process change management, unified control framework, and other related aspects of GRC function. Familiarity with drafting investigation reports and corporate presentations. Proficiency in English language (familiarity with other international languages will be good to have and will be given preference, but not considered necessary).
• Domain Knowledge Requirements: Knowledge of accounting standards, corporate laws, anti-bribery, and corruption legislations like FCPA, UKBA, etc. and privacy guidelines under GDPR, PDPA, etc. Basic understanding of data automation tools and willingness to learn its business application.
• Tool Specific Knowledge Requirements: Familiarity with ERP, data processing and data storage applications such as Oracle, SAP, Salesforce, Shaw-Man, Confluence, etc. and operation of forensic systems and applications, such as Forensic Explorer, FTK, X-Ways or similar digital forensics tools.
• Demonstrated proficiency with MS office suite (specifically Excel, Word, and PowerPoint).
• Willingness to travel domestic (India) internationally up to 20% of the time.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.