Job Description

DESCRIPTION

Amazon\'s Vendor Investigations and Transaction Accuracy (VITA) prevents theft, fraud and abuse globally. We work tirelessly to ensure that bad actors are identified and blocked from our financial systems. We work across businesses to identify fraud trends and prevent them from becoming larger issues.
We are looking for a highly motivated Investigations Specialist (IC) to join the Transportation Fraud and Carrier Theft Investigations team onsite in Pune, India. We are building a team of highly capable investigators with experience in carrier fraud to efficiently identify bad actors as proactively as possible. The team performs comprehensive investigations to identify fraudulent carriers, reviews potential theft of product cases to identify root causes & prescribe relevant controls.
The ideal candidate is a strong investigator with excellent communication and writing skills. You must thrive in ambiguous, fast-paced, start up style environments. You encourage your peers to dig deeper and identify evidence in support of fraud and theft investigations. You are organized and ensure work products are high quality.
The main areas of focus are:

• Preventive & Detective carrier review to identify bad actors in the carrier space.
• Adhoc carrier investigations following escalations
• Review of potential carrier theft instances highlighted.
• Working on carrier appeals with internal teams
• Identifying carriers with links to known bad actors through the use of database tools or other red flags.

Key job responsibilities

• Triage red flags highlighted by investigation tools to provide timely and pertinent analysis, and coordinate response efforts with multiple stakeholders / contributors.
• Produce investigation reports, dispositions, and deep-dive analysis in a cohesive, and concise manner.
• Own end to end investigative life cycle including database management of results and updates to case management tools.
• Build and maintain business relationships internally, as well as with external partners such as Loss prevention, Retail, Carrier, Relay and Law Enforcement.
• Provide investigative briefings to senior management and assist in case management as required.
• Complete assigned forensic investigations in a timely manner using data analysis and other tools.
• Identify gaps and risks in current mechanisms and policies, SOPs and recommend solutions or implement improvements.
• Identify technology gaps to work with peer technical teams articulating feature needs & prioritizing launches.
• Drives broader risk mitigation activities by working with other teams such as Internal Audit or Loss Prevention (LP).
• Provides effective coaching / guidance to team members for cross skilling.

About the team
Vendor Investigations & Transaction Accuracy (VITA) is a vertical of Global Finance Operations (FinOps) Theft, Fraud, Abuse and Waste (T-FAW) program. VITA identifies, prevents and recovers erroneous, fraudulent or wasteful payments to all vendors globally. VITA uses rule-based models and machine learning (ML) techniques to identify duplicate or fraudulent invoices, data anomalies and potentially fraudulent vendors both in the corporate and retail space.
Anomaly Review
Corporate Fraud (Non-Inventory)
Retail Fraud
Duplicate Review
VITA is a global team of specialists, product managers, and investigators with a mission to identify, prevent and recover erroneous, fraudulent or wasteful payments made to vendors globally.

BASIC QUALIFICATIONS

• Bachelor\'s degree in accounting or finance with experience in Investigations, Digital Forensics, Global Security, Strategic Intelligence, or a related field is a must.
• Excellent research and open source intelligence collection capabilities; experience conducting investigations using Boolean logic, OSINT analysis, databases, and social media
• Strong oral and written communication skills; ability to succinctly summarize and assess large quantities of data
• Strong multi-tasking and critical thinking skills, especially in high stress situations
• Experience in working with teams across different global locations.

PREFERRED QUALIFICATIONS

• CA, CWA or CFE
• 5+ years of post-qualification experience in risk and fraud management
• Experience in logistic or supply chain forensics a must.
• Experience with technical tools such as advanced excel including QuickSight, Visual Basic, SQL, or other data management system.

Amazon