Job Description

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Global Transaction Services Group is the Product & Sales Support function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range from to cash management (payment & collections solutions, escrow services & dividend business) to trade finance (import services, export services, funded & non-funded products and remittances),

We are currently looking for member in Product Support Team who can support Corporate/CA customers dealing with Consumer & Commercial Bank.

Job Profile

Product Support Team is expected to help internal as well as external customers in understanding, structuring & execution of Cash Management. This team will be supporting all the verticals under Consumer & Commercial Bank which includes Branch Banking, Privy, Wealth, TASC, Agri, WCG, ECG etc.

Job Role

• Supporting all verticals under Consumer & Commercial Bank in dealing with Corporate/CA customers with regards to CMS Structured Products - Escrow, Nodal, RERA & Dividend.
• Scaling up the Escrow Business, Evaluate escrow deal. Servicing RERA & Escrow Client/s for day-today needs.
• PAN India Interaction with potential customers/branches to understand the Escrow requirement and supporting the sales team in end to end closure.
• Establish high level of relationship and Tie ups with Merchant Bankers, Law Firms and NBFCs PAN India.
• Train & enable Branch Banking Teams to sell CMS Structured Products - Escrow, Nodal, RERA & Dividend.
• Run the different education/knowledge series campaigns to create awareness on CMS products
• Support Consumer & Commercial Bank channel for product & documentation related queries.
• Remotely assist the Relationship manager/Branches to close a deals.
• Help branches in generating leads & do the regular follow up on the leads
• Understand specific MIS requirement of the customers and create reports accordingly.
• Remotely enable the branches to structure the CMS deals.

Publishing Monthly Structured Product Dashboard.

Job Requirements

Personal

• Must be a self-starter
• Must be sales oriented
• Must be proactive and with high energy levels
• Must be analytical, practical and have aptitude for trouble-shooting.
• Must have excellent interpersonal skills, be tenacious, detail-oriented, tough minded when needed, but diplomatic.
• Should have good communication skills - written and verbal.
• Good knowledge of MS Office & MIS Tools
• Preferably an Engineer with MBA/CA
• 2-4 years of post MBA experience in CMS Sales, Product, Implementation, Branch Banking or Operations

Professional

• Must be able to settle in an environment requiring entrepreneurial/ building skills
• Must have average knowledge of CMS Payment & Collection Product
• Keen interest to sales, structuring and implement deals
• High attention to detail and accuracy with the ability to work under pressure to meet tight deadlines
• Excellent communication, negotiation, and planning skills

Personality Traits

• Excellent communication skills
• Enthusiastic, Spontaneous, Flexible
• Team Player
• Dedicated, Disciplined & Trust Worthy
• Optimistic, Perfectionist, Hardworking & Confident
• Tech Savvy & Innovative