Job Description

About Max Life Insurance:

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.

Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its

operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.

As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.

For more information, please visit the Company\'s website at

We Stand for:

Caring

A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.

Collaboration

A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \xe2\x80\x9cwin-win\xe2\x80\x9d partnerships within & outside teams through inspired cooperation and teamwork.

Customer Obession

A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.

Growth Mindset

An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.

People Leadership

A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes.



Position

Head - Management Training

No. Of Position

1

Department

Training

Function

Training

Reporting to

Head Capability Development

Band

3

KEY RESPONSIBILITIES:

• Overall responsibility towards strategy formulation and implementation of Management Training across all Agency constituents

• Ensure smooth conduct of Management Orientation School (MOS) and other continuing training for Agency Managers both at HO and other field offices.

• Content Development using Instructional Design techniques and skills; designing and developing contents and course material for training of various non-agent constituents of Agency.

• Ensure training delivery and execution aligned to ADM learning journey involving all blended learning delivery formats such as Classroom, Virtual and self-learning

• Digital drive amongst respective cohorts to drive the adoption of the digital learning platform

• Ensure the content is responding to the needs of the audience / learners and will achieve desired goals / objective

• Stay abreast of emerging training trends and methods, and the data research that informs their efficacy

• Ensure traction of data on training needs analysis and measuring training effectiveness; publishing and interpreting MIS, dashboard, training calendar etc. timely and effectively.

• Identify productivity-limiting gaps of all employees in the agency and take corrective action, schedule and execute all the events in training calendar.

• Leverage various Agency resources such as ARDMs, Zone Training Managers and GO TMs for execution of training

• Conduct Trainers\' training; Conduct training quality audits
• Utilize surveys and feedback from course participants and agency leaders to improve the content and effectiveness of various training interventions

• Responsible for the overall certification processes, ensure implementation of evaluation process - online and offline - to create a robust feedback and tracking mechanism

• Research new techniques or advances in the areas of training and development and apply the same in the function of Management Training within Agency

• Overall responsibility to produce management training materials:

• Ensure availability of all management training equipment /courseware at all GOs/ SOs

• Managing costs within budget. Effective and efficient utilization of all resources within Agency at all times

• Organize and make presentations in internal seminars

MEASURE OF SUCCESS:

• Impact of training on key business parameters
• Top two Feedback score on a scale of 5 to be 4.5 and above (content and delivery)
• 70% of attendees completing / passing pre and post assessments
• 0 - 6 months ADM success
• Successful delivery of AAP value proposition

KNOWLEDGE / SKILLS / ABILITIES:

• Learning ability
• Logical thinking
• Must be able to influence &motivate peers, supervisors & subordinates
• Should be self-motivated, self-starter

DESIRED QUALIFICATIONS AND EXPERIENCE

• Graduate in any discipline
• Minimum 3 years in sales and 3 years in sales training,
• Understanding of GOLD and good knowledge/ experience of content development, PowerPoint, A/V etc.

is desirable

• Candidates who have a performance rating of G2M2 & have completed 12 months in the current role
• Candidates who have a performance rating of G3M3 & have completed 18 months in the current
• FOR LATERAL MOVEMENT, candidate should have completed atleast 12 months in the current

role & have a minimum performance rating of G3M3.

Max Life Insurance