Maintaining & updating Monitoring Tools & third party integration
Setup of new E2E Monitoring
Amendments for existing E2E Monitoring
Develop third party integrations with Monitoring tools & interfaces
Provide consulting to stakeholders
Ensure stable operations
Job Requirements
6 to 12 years of experience in IT infrastructure and application monitoring administrator and Transformation project. Design & review monitoring architecture Responsible for the implementation of future versions Impact assessment Capacity management for the monitoring Tools Maintain documentation for all operational/Support processes for the system supported; automate repetitive process wherever appropriate Promote and follow prescribed project management guidelines for project Should be able to perform Migration project (OML to OBM) is mandatory Work on business growth opportunities and creation of opportunities pipeline Own/Participate in all the relevant service review, discussions, governance and reporting meetings. Own and manage issues, escalations and risks. Should have good understanding of Stakeholder management, Service level management, KPIs, SLA adherence, shift working, Ticket management etc. Ensure adherence to compliance requirements like GDPR, BCP, Information Security etc. Should have a good understanding of Agile, Scrum and Prince 2 frameworks.
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