Female Customer Support Executive Mail Process
Year Delhi, Delhi, India
Job Description
We are looking for a qualified Female Customer Support Executive (Mail Process) who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills. Responsibilities:
- Resolving customer complaints & queries brought to your attention under a specific timeline through mails.
- Manage and drive sales team target and performance.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Candidate should have good communication skills and should be comfortable in speaking with customer and replying to customer emails in English.
- Candidate should have good typing speed and basic knowledge of Microsoft Word and Excel.
- A bachelor\xe2\x80\x99s degree in administration or a related field.
- A minimum of 1-3 years\xe2\x80\x99 experience in outbound voice process.
- Excellent interpersonal and written and oral communication skills.
- Should have Computer skills, MS Office, Chat Support
- Day shift
- Are you comfortable travelling to job location - Wazirpur ( North Delhi - Walking distance from Shalimar Bagh Metro Station - Pink Line)?
- What is your last in-hand monthly salary? If you monthly in-hand salary is 20000, mention 20k or 20000.
- How many years of work experience do you have with Customer Support?
- Can you talk to customers in English fluently?
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Job Detail
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Job IdJD3088773
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear