Job Description

about the role To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets about you Any Degree or Diploma in Electronics/Computers or science required. CCNA, CCNP 2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry. 2 year of relevant technical experience. escription Type Additional Information Description ID Additional Information Visibility Internal and External Good network support knowledge and experience . Service oriented, customer focused with good customer service skills . Good networking/communications background . Experience in one or more of the following: Network, Firewall\'s / Security / Checkpoint or Web Hosting Network, LAN/WAN topologies and protocols, Server protocols, Desktop products.Cisco/Nortel Technologies, IP Telephony,Satellite, Systems/Network Management. Good interpersonal skills . Good time management, organizational and communication skills . Ability to work under pressure . Ability to deal with multiple tasks . Proactive, self motivated and determined attitude . Problem solving skills . Able to cover Flexible working hours/shift patterns as and when required (24.7). additional information Knowledge of SDWAN and Wireless Technology will be an added advantage department Global Delivery & Operations L\'ambition d\'Orange Business est de devenir l\'int grateur r seaux et num rique de r f rence en Europe, en nous appuyant sur nos forces autour des solutions de connectivit nouvelle g n ration, du cloud et de la cybers curit . Nos 30 000 femmes et hommes pr sents dans 65 pays, dont chaque voix compte, sont tous anim s par la m me d termination et le m me esprit d\' quipe, pour construire les solutions digitales d\'aujourd\'hui et de demain et cr er un impact positif pour nos clients, pour leurs salari s et pour la plan te. Nous offrons des opportunit s passionnantes gr ce des projets innovants dans la data et le digital, le cloud, l\'IA, la cybers curit , l\'IoT, ou encore le digital workspace etle big data. Venez vivre cette aventure avec nous!

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