Job Description

votre r\xc3\xb4le

about the role

Good network support knowledge and experience .

Service oriented, customer focused with good customer service skills .

Good networking/communications background .

Experience in one or more of the following: Network, Firewall\xe2\x80\x99s / Security / Checkpoint or Web Hosting Network, LAN/WAN topologies and protocols, Server protocols, Desktop products. Cisco/Nortel Technologies, IP Telephony, Satellite, Systems/Network Management.

Good interpersonal skills .

Good time management, organizational and communication skills .

Ability to work under pressure .

Ability to deal with multiple tasks .

Proactive, self-motivated and determined attitude .

Problem solving skills .

Able to cover Flexible working hours/shift patterns as and when required (24*7).

votre profil

about you

Any Degree or Diploma in Electronics/Computers or science required.

CCNA, CCNP

2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry. 2 year of relevant technical experience.

le plus de l\'offre

To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets

entit\xc3\xa9

Global Delivery & Operations

L\'ambition d\'Orange Business est de devenir l\'int\xc3\xa9grateur r\xc3\xa9seaux et num\xc3\xa9rique de r\xc3\xa9f\xc3\xa9rence en Europe, en nous appuyant sur nos forces autour des solutions de connectivit\xc3\xa9 nouvelle g\xc3\xa9n\xc3\xa9ration, du cloud et de la cybers\xc3\xa9curit\xc3\xa9.

Nos 30 000 femmes et hommes pr\xc3\xa9sents dans 65 pays, dont chaque voix compte, sont tous anim\xc3\xa9s par la m\xc3\xaame d\xc3\xa9termination et le m\xc3\xaame esprit d\'\xc3\xa9quipe, pour construire les solutions digitales d\'aujourd\'hui et de demain et cr\xc3\xa9er un impact positif pour nos clients, pour leurs salari\xc3\xa9s et pour la plan\xc3\xa8te.

Nous offrons des opportunit\xc3\xa9s passionnantes gr\xc3\xa2ce \xc3\xa0 des projets innovants dans la data et le digital, le cloud, l\'IA, la cybers\xc3\xa9curit\xc3\xa9, l\'IoT, ou encore le digital workspace et le big data.

Venez vivre cette aventure avec nous !

contrat

CDI

Orange