Job Description

about the role about the role Good network support knowledge and experience . Service oriented, customer focused with good customer service skills . Good networking/communications background . Experience in one or more of the following: Network, Fir

about the role about the role Good network support knowledge and experience . Service oriented, customer focused with good customer service skills . Good networking/communications background . Experience in one or more of the following: Network, Firewall's / Security / Checkpoint or Web Hosting Network, LAN/WAN topologies and protocols, Server protocols, Desktop products. Cisco/Nortel Technologies, IP Telephony, Satellite, Systems/Network Management. Good interpersonal skills . Good time management, organizational and communication skills . Ability to work under pressure . Ability to deal with multiple tasks . Proactive, self-motivated and determined attitude . Problem solving skills . Able to cover Flexible working hours/shift patterns as and when required (24.7). about you about you Any Degree or Diploma in Electronics/Computers or science required. CCNA, CCNP 2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry. 2 year of relevant technical experience. additional information To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets department Customer Services & Operations