Job Description

• Grok Global Services
• Remote in UK or Australia

Please click here if you would like to apply for the role in UK. Please click here if you would like to apply for the role in Australia. About Grok Founded in 2005 by Kim Morrison, Grok Global Services is a rapidly expanding, privately owned, best-in-class provider of international engagement services for higher education institutions. Having served nearly 150 global institutions, the firm is ambitiously pursuing its goal of being the leading professional services company in the international education sector. A pioneer of in-country staffing in the industry, Grok remains at the forefront of this model while it has simultaneously expanded its service range and geographic coverage over the years. In addition to in-country staffing, it currently boasts industry-leading divisions in digital marketing and strategic consulting, and is actively delivering services across 5 continents.
About the Role The Director of Business Development will be responsible for driving the growth of Grok\xe2\x80\x99s business in Europe (including the UK and Ireland), Australia, and New Zealand. Working in collaboration with the Managing Director and other executive management stakeholders, the position\xe2\x80\x99s foremost responsibility will be the achievement of significant sales targets, in addition to a range of contributions that span planning, training, problem solving, and strategizing with the business development team and service line heads. Grok has big aspirations but we are not a huge company; the Director will need high degrees of tenacity and energy to achieve ambitious growth expectations. From a skills perspective, it\xe2\x80\x99s important that the Director possess an expertise in consultative sales / relationship sales, as well as advanced capabilities across the business development funnel: opening leads, progressing deals, and closing contracts. Grok\xe2\x80\x99s contract value can range from 5-figures to 7-figures, and clients can be small, private colleges or major research-intensive public institutions. Flexibility, open-mindedness, and relational awareness are necessary to close deals at both ends of any spectrum. The position involves significant collaboration and interaction with other team members at Grok. The Director will collaborate closely with the Managing Director on creating annual global sales targets for service lines and BD team members, as well as on the creation and execution of annual growth plans that encompass strategies, initiatives, and investments for both inside and outside sales. The Director will help oversee training for BD team members and ensure that the team is equipped with strong sales infrastructure and assets (e.g. contract templates, proposal templates, etc.), in collaboration with service line heads. One-on-one check-ins and support and coaching for individual team members, helping them to accomplish their personal targets, is a critical element of the role and contribution to the team. As a member of the business development leadership team, the Director will track overall commercial growth and sales performance across the company, and will be a key contributor to formulating and rolling out adjustments to strategies or tactics as needed during the year in order to accomplish targets. As a smaller company, everyone at Grok has the opportunity to wear more than one hat \xe2\x80\x93 a strength that we seek to perpetuate as we grow. Grok\xe2\x80\x99s business development philosophy relies on team members having deep situational fluency, which means involvement in broader initiatives. Primary among these, the Director will be expected to serve as the Relationship Coordinator (Grok\xe2\x80\x99s version of account management) for 3-5 Grok client institutions. As a RC, the Director will serve as the client institution\xe2\x80\x99s main point of contact, helping to provide guidance, coaching, and feedback to the institution, while doing the same for staff deployed in-market. Our experience has shown that this increases a salesperson\xe2\x80\x99s effectiveness consulting with prospects while also providing the salesperson with a testbed for new BD initiatives and ongoing industry insights. In addition, the Director will have the opportunity to participate in the design and rollout of new commercial and delivery initiatives.
What Type of Candidate Are We Looking For? We understand that everyone brings their own unique background of experiences and skills. If you do not tick all the boxes, we\xe2\x80\x99ll help you learn what you need to know, but the essence of a Grokker is someone who is humble, confident, culturally aware, curious about others, comfortable with uncertainty, eager to try new things, and collaborative.
Essential:

• Minimum of 6 years work experience in either an institutional or commercial setting. Preference for candidates with:
  • 7 to 12 years of experience, and/or
  • work experience in both institutional and commercial settings.
• Industry Knowledge: Deep understanding of the international higher education landscape, including a solid grounding in international student recruitment.
• Consultative Selling Skills: Demonstrated expertise in consultative selling, with a focus on listening to prospects, understanding their needs, and crafting tailored strategies that align with their goals.
• Complex Deal Expertise: Proven ability to navigate and close complex, multi-product deals, showcasing strong negotiation skills and creativity.
• Business Development and Growth Planning: Proven ability to collaborate with executive management stakeholders in creating annual sales targets, devising growth plans, and executing strategies for both inside and outside sales.
• Proposal and Tender Writing: Experience in developing compelling proposals, writing bids, and crafting tender responses to effectively communicate value propositions to prospective clients.
• Relationship Management: Excellent communication and relationship management skills to effectively interact with clients, executive management, and other team members at Grok.
• Highly Collaborative and Adaptable: Desire and willingness to be an integral part of a diverse, growing, and busy management team, contributing actively to the organization\xe2\x80\x99s success.
• Must have the legal right to work in the UK or Australia.

Desired:

• Business Development Leadership and Coaching: Prior experience in leading and coaching business development professionals, guiding them to achieve their targets and fostering a collaborative and results-oriented team culture.
• Business Development Infrastructure and Asset Development: Experience in developing strong business development infrastructure and assets, such as contract templates and proposal templates.

Compensation and Benefits Salary Range: Competitive Sales and Performance Bonus: Yes
___________________________ Grok Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Please click here if you would like to apply for the role in UK. Please click here if you would like to apply for the role in Australia.