Job Description

Overview

Designs implements maintains and supports infrastructure / application services in accordance with business and functional requirements using appropriate SITA standards policies and processes across multiple projects.

At SITA, we are meeting the new needs of travel ...today! Are you ready to join us?

What you will do

• Support DevOps Applications in accordance with agreed standards meeting the agreed technical and functional business requirements and specifications.
• Act as a Subject Matter Expert for the supported applications.
• Manages supplier relationships and liaises with suppliers on problem-solving and best practices.
• Participates in the full lifecycle of multiple small to medium projects ensuring the solution(s) developed can sustain the projects\' functional and business requirements.
• Ensures all risks and issues that affect the project are raised following set processes and are actioned appropriately. Escalates risks and issues that pose a significant impact on deliverables.
• Ensures the integration of the requirements matches that of interacting systems applications and services both inside and outside of SITA in the wider airline community.

Qualifications

Who you are

• At least 5 years experience in implementation or support of infrastructure platforms application deployments implementing systems and modules with experience in multiple full lifecycle implementations.
• Familiar with the operational support of applications, not one particular application
• Familiar with the synchronization tools (e.g. MFConnect , Tasktop) desirable.
• Understanding of DevOps tools would also be desirable
• More experience with tooling that supports the development process; tools like Azure DevOps, Azure Git, SonarQube, Octane. Generically Issue tracking, source code management, static analysis, quality management.
• Good problem-solving skills, planning, team work and communication.
• Coordinate multiple technical streams of work to produce a complete solution.
• Understand the concept of IT security and its application to computer systems architecture.Sound knowledge of system integration and hardware.
• Understand trade-offs and risks with technical choices.
• Master\'s degree or equivalent preferably in Computer Science Engineering Mathematics or similar.- Where applicable a recognised professional certification is desirable.

Keywords: Application support engineer, Azure, DevOps Application Support
What we offer
SITA\xe2\x80\x99s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who\xe2\x80\x99ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we\'re always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.
And we offer all the good stuff you\xe2\x80\x99d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.

Welcome to SITA

SITA is the world\xe2\x80\x99s leading specialist in air transport communications and information technology. We don\xe2\x80\x99t just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.
We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?

SITA