Job Description

Description & Requirements

Network Admin (Network Automation Engineer)



Summary:

The Network Engineer provides technical expertise and support for new technologies and network applications in response to business needs. The Network Engineer works with internal partners to evaluate and design solutions needed to support the business. This position follows complex design principles and methodology to ensure cost-effective and optimal use of resources and technology collaboration and technical oversight for all network design, implementation, and support at a Tier-2 level.

Duties & Responsibilities:

• Resource must support and collaborate on the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of network infrastructure systems and solutions. This requires a team player capable of working in a fast-paced environment.
• Assist in project planning, system implementations, migrations and upgrades involving all areas of network infrastructure. Such as: LAN/WAN, Firewall, Wireless, Load balancers, Wan Optimization.
• Compile data, generate reports, and provide analysis related to performance of the network infrastructure
• Support networking infrastructure and services in next-generation data centers, providing a highly available data center for high-volume and high-transaction internet hosting and SaaS services
• Follow standards for network infrastructure documentation for all sites and data centers globally.
• Provide day-to-day operational support at a Tier-2 level, for all supported network infrastructures and technologies.
• Participate in on-call rotation and engage team resources as required for ad hoc issues and incident response.
• Good verbal and written communications skills are important for documentation and explanation of the internetwork.

Knowledge, Skills & Abilities:

• Demonstrated expertise in several key technology areas, and a strong foundation of network technology infrastructures and systems within Epicor (Firewalls, Remote and L2L VPNs, WAN Architectures, Application Load-balancing, DNS, Wireless, Authentication, Management and Security systems).
• Good knowledge on Azure cloud and network automation process.
• Foundation/intermediate level knowledge on PowerShell scripting and programing languages like Python/Ansible to automate network environments.
• Knowledge on Palo alto/Cisco ASA/silver peak/Aruba Wireless solution/Azure cloud will be considered plus.
• English proficiency and effective verbal and written communication skills; the ability to communicate effectively in all business relationships and various levels of management in a clear and direct manner.
• Fundamental knowledge of VoIP, Video, programming/scripting
• Analytical and complex problem-solving skills; troubleshooting and root cause analysis for system-wide issues, including application issues, network issues and virus mitigation.
• Strong interpersonal skills and teamwork traits; adeptness in working in close cooperation with teammates; ability to build solid working relationships across functional boundaries; the capacity to work through difficult issues in an effective, pragmatic fashion and to negotiate with tact and persuasiveness; ability to foster strong vendor and partner relationships.

Qualification:

• 3+ years of experience with LAN, WAN and Security technologies (highly preferred).
• Cisco Certified Network Professional (CCNP) and/or Cisco Certified Security Professional (CCSP) (comparable industry accepted certification) or equivalent experience (highly preferred)
• Proven ability to apply existing and new technologies in innovate and creative ways to meet changing and developing business needs
• Proven ability to drive results in oneself and others; ability to manage time, resources, and priorities; develop plans, work through adversity, and consistently meet deadlines and produce effective results

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About Epicor

At Epicor we know that success comes from working together. Everyone has a role to play, and it\'s the essential partnerships across our company that are crucial to our customers\' success and our growth as a business.

We\'re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We\'re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we\'ll help you find the right path. Through our training courses, mentorship, and continuous support, you\'ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we\'re the essential partners for the world\'s most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that\'s who we\'re interested in. If you have interest in this or any role- but your experience doesn\'t match every qualification of the job description, that\'s okay- consider applying regardless.

We are an equal-opportunity employer.

Epicor