Customer Support

Year    Porur, Chennai, Tamil Nadu, India

Job Description

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Hiring Customer Support / Salary 25,000Rs to 37,000Rs / Required Degree/ Languages required Telugu, Kannada, Malayalam,Hindi/ Experience Required 1.5years / Degree mandatory/ location Chennai porur / who are interested SreeBalan +91-XXXXXXXXXX Roles and responsibilities Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery. Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Knowledge of CRM systems.
Computer skills.
Knowledge of mediation and conflict resolution techniques is preferable Job Types: Full-time, Regular / Permanent Salary: 925,000.00 - 937,000.00 per month Benefits:
  • Health insurance
  • Provident Fund
Schedule:
  • Day shift
  • Monday to Friday
  • Morning shift
Supplemental pay types:
  • Performance bonus
  • Yearly bonus
Ability to commute/relocate:
  • Porur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Bachelor\'s (Preferred)
Experience:
  • Voice process: 2 years (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • Hindi (Preferred)
  • English (Preferred)
  • Kannada (Preferred)
  • Telugu (Preferred)
  • Malayalam (Preferred)
Speak with the employer
+91 +91-XXXXXXXXXX
  • Health insurance

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Job Detail

  • Job Id
    JD3034281
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Porur, Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year