Customer Support
Year Frazer Town, Bengaluru, Karnataka, India
Job Description
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Key Responsibilities:
+91 7676609469
- Review case details provided by case managers or attorneys to determine required medical records and documents.
- Contact healthcare facilities via phone, email, or fax to request medical records and related documents, adhering to each facility\'s preferred method of communication.
- Prepare request letters and HIPAA authorization forms in compliance with healthcare regulations and client requirements.
- Follow up with healthcare facilities to ensure timely receipt of requested documents, documenting all communications and progress updates.
- Coordinate with case managers or task assignors to provide updates on record retrieval status and address any additional requirements.
- Confirm the completeness of received records and identify any missing documents or discrepancies, taking necessary steps to obtain any outstanding information.
- Collaborate with internal teams to optimize processes and improve efficiency in medical records retrieval.
- Occasionally, liaise with insurance companies & law enforcement agencies to open claims and obtain traffic collision reports (TCR) as needed.
- This is a full-time night shift position, Monday to Friday.
- Salary range: 20,000k - 25,000k per month.
- Medical insurance benefits provided.
- On-site role based in Bangalore Urban, Karnataka, India.
- Fresher: Less than 1 year of experience.
- Residence located in Bangalore Urban, Karnataka, India.
- Food provided
- Health insurance
- Paid sick time
- Fixed shift
- Monday to Friday
- Night shift
- US shift
- Food provided
- Health insurance
- Provident Fund
- Fixed shift
- Monday to Friday
- Night shift
- US shift
- Higher Secondary(12th Pass) (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Frazer Town, Bengaluru, Karnataka (Required)
- Frazer Town, Bengaluru, Karnataka: Relocate before starting work (Required)
+91 7676609469
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Job Detail
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Job IdJD3253579
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFrazer Town, Bengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear