Customer Success Executive
Year Noida, Uttar Pradesh, India
Job Description
About the roleWe are looking for an Customer Success Executive to join our team.Experience: Fresher or internship experienceEducation: Graduation (any stream)Language: English and HindiThe primary roles and responsibilities for this role are : -
- Maintain a positive, empathetic and professional attitude toward customers at all times
- Respond promptly to customer inquiries
- Communicate with customers through various channels
- Acknowledge and resolve customer complaints
- Process orders, forms, applications and requests
- Maintain records of customer interactions, transactions, comments and complaints
- Communicate and coordinate across the teams as necessary
- Provide feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
- Health insurance
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Noida, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
- What are your future plans?
- How soon will you be able to join us?
- English (Required)
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Job Detail
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Job IdJD2893085
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear