Customer Success Executive
Job Description
Provide technical support and ad-hoc training to customers who use the company s product, replying to inbound queries. Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades. Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager. Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention. Skill Set / Expertise of Customer Success Executive The candidate should have at least 2 years of experience in international voice process. Strong analytical skills Excellent spoken and written communication skill (neutral accent) Ready to work night shifts (Across US Time Zones)
foundit
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3159518
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationKangra, Himachal Pradesh, India
-
EducationNot mentioned
-
ExperienceYear