Responsibilities-
Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries.
Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.
Qualifications:
Candidates from B.com, BBM, M.com or MBA (Finance) background
Good knowledge on Mutual funds, Stocks, and other financial products
Must be fluent in English and HindiJob Types: Full-time, Regular / Permanent, FresherSalary: Up to ?240,000.00 per yearBenefits:
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