Customer Service Representative
Year Salt Lake, Kolkata, West Bengal, India
Job Description
b'
We are seeking dedicated and customer-focused individuals to join our team as Customer Service Representatives. The ideal candidates will be enthusiastic, empathetic, and possess excellent communication skills. As a Customer Service Representative, you will be the primary point of contact for our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Responsibilities:
- Problem Solving:
- Investigate and resolve customer concerns, ensuring timely and effective solutions.
- Escalate complex issues to the appropriate departments and follow up to ensure resolution.
- Communication:
- Clearly and professionally communicate information to customers, colleagues, and other departments.
- Provide product and service information to customers in a friendly and helpful manner.
- Health insurance
- Day shift
- Performance bonus
- Higher Secondary(12th Pass) (Preferred)
- Customer service: 1 year (Required)
- English (Required)
- Salt Lake, Kolkata, West Bengal (Required)
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3253318
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSalt Lake, Kolkata, West Bengal, India
-
EducationNot mentioned
-
ExperienceYear