Customer Service Representative
Job Description
Roles and Responsibilities:
Primarily will be involved in conducting research surveys through telephonic interviews globally and record the feedback with 100% accuracy
Conducting telephonic (CATI) and web based (CAWI) interviews with CXOs, Senior and Mid Level executives across different geographies.
Understand business objectives to discover prospective client preferences. Building Databases through various search engines like ZoomInfo, LinkedIn, One Source, Google, Bloomberg, Hoovers etc.
Performing Market Research across industry verticals such as Information Technology, Financial Services, Retail, Manufacturing, Telecommunication, Health-care, Energy and Utilities, Pharmacy, Automobiles etc
Skills:
Excellent verbal and written communication
Using problem-solving skills to handle difficult or irate clients
A methodical approach to manage focus groups, carrying out interviews and conducting surveys over the phone
Ability to cope up with the fast-paced work.
Should be flexible and willing to learn and work as part of the team and organization
Must be able to work a flexible schedule
Employment Type: Full-Time
Job Location: Pune
Industry Type: Market Research (Business to Business)
Education: Any Bachelors Degree
Expertia AI Technologies
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Job Detail
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Job IdJD3116407
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.600000 per year
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear