Job Description

Job title: Customer Service RepresentativeDepartment: SupportReports to: DirectorDuties and Responsibilities: Customer Support (Email & Chat ), Attending customer queries for an e-commerce process Desired Candidate Profile Immediate Joiners Experience between 0-2 Yrs Excellent verbal communication skill in English. Preference will be given to candidates from service / Logistics Industry.Work experience/Skill Sets/Competencies: Requirements and skills Qualifications Required Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply Communication Skills: * Good communication skills ( English) * Ability to communicate correctly and clearly with all customers * Good comprehension skills ability to clearly understand and state the issues customers present * Ability to concentrate follow customers issues without distraction to resolution Work successfully in a team environment as well as independently Computer Knowledge/Skills:Ability to use a desktop computer system * Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer * Excellent typing skills * Demonstrates understanding of the Internet.Salary Range: - 2.00-3.00 LPAJob Type: Full-timeSalary: ?200,000.00 - ?300,000.00 per monthSchedule:

• Rotational shift

Ability to commute/relocate:

• Pune, Pune - 411028, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)