Customer Service Representative
Year Perambur, Chennai, Tamil Nadu, India
Job Description
b'
Responsibilities:
- Serve as the main point of contact for clients, addressing inquiries, concerns, and requests promptly and professionally.
- Provide personalized assistance to clients throughout the buying, selling, or renting process, offering guidance and support at every step.
- Coordinate property viewings and assist clients in finding properties that meet their requirements.
- Facilitate communication between clients and real estate agents, ensuring all parties are kept informed and up-to-date.
- Maintain accurate records of client interactions and transactions using our CRM system.
- Collaborate with the sales and marketing teams to promote available properties and generate leads.
- Assist in the preparation of legal documents, contracts, and agreements as needed.
- Follow up with clients after transactions to ensure satisfaction and gather feedback for continuous improvement.
- Stay informed about market trends, property values, and industry regulations to provide knowledgeable assistance to clients.
- Handle any escalated issues or complaints with professionalism and a commitment to finding satisfactory resolutions.
- Bachelor\'s degree in Business Administration, Real Estate, or a related field preferred.
- Previous experience in customer service, preferably in the real estate industry.
- Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Excellent organizational skills and attention to detail.
- Proficiency in MS Office Suite and CRM software.
- Knowledge of real estate laws, regulations, and procedures.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Professional demeanor and a positive attitude.
- Flexibility to work occasional evenings and weekends as needed.
- Real estate license or willingness to obtain one within [specify time frame] of employment.
- Health insurance
- Day shift
- Performance bonus
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3280096
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationPerambur, Chennai, Tamil Nadu, India
-
EducationNot mentioned
-
ExperienceYear