Customer Service Representative

Year    Okhla, Delhi, Delhi, India

Job Description


  • Manage and resolve variety of customer requests
  • Respond to email tickets, online chat or phone calls to help resolve customer issues
  • Educate customer about product features and assist in troubleshooting the issue related to it
  • Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders.
  • Analyze data and present trends to internal stakeholders
  • Out call Customers for resolution and close looping of email & chat
Desire Candidate
  • Graduate with excellent fluency in English and Hindi, Additional
  • language skills would be a plus
  • Minimum 1 - 2 years of experience in Customer Support
Job Types: Full-time, Permanent Salary: \xe2\x82\xb920,000.00 - \xe2\x82\xb925,000.00 per month Education:
  • Bachelor\'s (Required)
Experience:
  • Customer service: 1 year (Preferred)
Speak with the employer
+91 9289425813

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Job Detail

  • Job Id
    JD3150626
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Okhla, Delhi, Delhi, India
  • Education
    Not mentioned
  • Experience
    Year