Customer Service Representative
Year Mumbai, Maharashtra, India
Job Description
- CSE is responsible for responding to buyer queries and issues via emails.
- CSE is responsible for handling logistic queries and issues via emails.
- CSE is responsible for taking buyer, seller, and logistic calls.
- CSE is responsible for making outbound calls in case of follow-ups with buyers, sellers, and logistics.
- CSE is responsible for converting inquiry calls to sales.
- CSE is responsible for communicating with external coordinators (TX Warehouse) to resolve the cases.
- CSE is responsible for taking Website Chats.
- Evening shift
- Night shift
- Rotational shift
- Mumbai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
- total work: 3 years (Preferred)
- Customer service: 3 years (Preferred)
- English (Preferred)
- Hindi (Preferred)
+91 7208054743
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Job Detail
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Job IdJD2863178
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear