Job Description

: Customer Support Executive (Non-Voice) Position: BPO Non-Voice Process Executive Company: Vodafone Idea (Wcom Process) Experience: Minimum 1 year in BPO Qualification: Graduation Communication: Fluent in English and Hindi Process Type: Mail Blended Working Days: 6 days a week Shift Timing: 9:00 AM to 9:00 PM with one rotational off Location: DLF 2, Tower-B, 3rd Floor(RMG Hall),
Rajarhat, Newtown, Kolkata-700135.
Opposite of TCS Gitanjali park.
Map Location : https://maps.app.goo.gl/aFVsUPhzg3tfcArT6 Compensation: CTC: 2.15 Lakhs per annum
Inbound Salary: 15,800 per month Responsibilities: Efficiently manage customer inquiries via email, ensuring accuracy and timely responses.
Execute precise data entry and documentation of customer interactions.
Provide exemplary non-voice customer service, demonstrating proficiency in English and
Hindi.
Adhere to stringent quality standards for consistent and accurate interactions.
Collaborate with the team to promptly resolve complex customer issues.
Strictly adhere to Vodafone Idea policies, maintaining professionalism and confidentiality. Perks: Opportunities for career growth within a reputable organization.
Positive and collaborative work environment.. How to Apply: Interested candidates meeting the criteria may submit their resumes to levelhiring.talentaqu1@gmail.com and https://forms.gle/X8tjjPNY2CPya7c19 or contact us at 8100457026 with the subject line "BPO Non-Voice Process Executive Application - [Your
Name]". Note: Only shortlisted candidates will be contacted for further stages of the selection process. Job Types: Full-time, Permanent Salary: \xe2\x82\xb912,000.00 - \xe2\x82\xb916,000.00 per month Benefits:

• Flexible schedule

Schedule:

• Monday to Friday
• Morning shift
• Rotational shift
• Weekend availability

Supplemental pay types:

• Shift allowance

Education:

• Bachelor\'s (Preferred)

Experience:

• Non-voice: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• English (Required)
• Hindi (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Kolkata, West Bengal (Required)

Ability to Relocate:

• Kolkata, West Bengal: Relocate before starting work (Required)

Speak with the employer
+91 8100457026
Application Deadline: 14/11/2023