Customer Service Representative

Year    Jalandhar, Punjab, India

Job Description


CSR- Customer Service Representative Job description / KRAs:

  • Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures
  • Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
  • Responsible for collecting field level data as required
  • Responsible for identifying customer needs and closing sales calls to achieve territory targets
  • Ability to drive market creation initiatives under the guidance of company account manager
  • Responsible for maintaining effective distribution management
Education: Minimum qualification: Graduation (science, pharmacy background preferred) Required experience: 2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred Mandatory skills:
  • Self motivated
  • Good Communication Skills
  • Core Selling Skills
  • Good Customer Relationship Management Skills
Desired skills:
  • Basic internet skills
  • Ready to work in Operating Theatre environment
  • Exposure to healthcare business
  • Should be willing to learn clinical aspects of company products & their applications in various surgeries
Job Types: Full-time, Permanent Pay: \xe2\x82\xb925,000.00 - \xe2\x82\xb935,000.00 per month Benefits:
  • Cell phone reimbursement
  • Flexible schedule
  • Health insurance
  • Internet reimbursement
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home
Schedule:
  • Weekend availability
Supplemental pay types:
  • Performance bonus
Education:
  • Bachelor\'s (Preferred)
Experience:
  • total work: 1 year (Preferred)
  • medical devices and surgical sales: 1 year (Preferred)
Language:
  • English (Preferred)
  • Hindi (Preferred)
Work Location: On the road

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Job Detail

  • Job Id
    JD3211660
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jalandhar, Punjab, India
  • Education
    Not mentioned
  • Experience
    Year