Customer Service Representative

Year    Hyderabad, Telangana, India

Job Description

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  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels(Phone , email & chat).
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Job Types: Full-time, Part-time
Part-time hours: 48 per week Salary: 98,086.00 - 910,000.00 per month Schedule:
  • Day shift
  • Monday to Friday
  • Morning shift
  • Weekend availability
Supplemental pay types:
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Shift allowance
Ability to commute/relocate:
  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Diploma (Preferred)
Experience:
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • English (Preferred)
  • Hindi (Preferred)

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Job Detail

  • Job Id
    JD3028235
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year